At a Glance
- Tasks: Design innovative cloud solutions and lead teams to tackle complex challenges.
- Company: Join the Financial Ombudsman Service, a values-driven organisation.
- Benefits: Enjoy flexible working, competitive salary, and extensive personal development opportunities.
- Other info: Diverse, inclusive culture with excellent career growth potential.
- Why this job: Shape the future of digital solutions while making a real impact.
- Qualifications: Experience with Microsoft Power Platform and strong communication skills required.
Looking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply!
Join a team where Purpose drives everything we do, Ambition fuels our growth, Respect shapes our culture and Trust builds our foundation. We're not just hiring we're inviting you to build the future with us. If you're curious, driven, and ready to leave your mark, this is your invitation to make your next move.
Contract: Permanent
Working hours: 35 hours per week is full time. Where possible, we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.
Salary: £80,000-90,000 dependent on experience
Location: London
Reporting to: Chief Architect
By joining our team, you'll enjoy the best of both worlds - hybrid working and the collaboration of a great office environment. Our permanent hybrid policy sees us all working at least four days across a fortnight in the office. As well as extensive opportunities for personal and career development.
About Us: At the Financial Ombudsman Service, we’re working to enhance our service by setting the standard for modern, efficient, accessible alternative dispute resolution. With the customer at the heart of everything we do, we have already delivered significant improvements in the service we offer and 2026 will see us continue with our ambitious agenda.
We’re looking for a Solution Architect who thrives on solving complex business challenges through smart, scalable technology solutions. This is a unique opportunity to shape the future of our digital landscape by blending technical insight with creativity and business acumen.
You’ll work at the heart of our Change Gateway process, guiding initiatives from early-stage problem framing through to solution design and delivery. Collaborating with a Virtual Team of technical and business experts, you’ll lead the creation of solution visions that are innovative, practical, and aligned with our strategic principles.
What you’ll do:
- Translate business needs into clear, actionable technical solutions.
- Lead multi-disciplinary teams through ideation and solution development.
- Develop solution visions and high-level designs that balance innovation, feasibility, and value.
- Collaborate with delivery teams to ensure smooth implementation and alignment with design intent.
- Engage with stakeholders across business and technology to ensure shared understanding and buy-in.
- Present solutions to governance forums with clarity and confidence.
What we’re looking for as a minimum criterion:
- Experience designing solutions across the Microsoft Power Platform ecosystem.
- Strong understanding of application development, integration, and cloud platforms.
- Skilled in producing solution documentation, including solution visions and high-level designs.
- Evidence of excellent communication and facilitation skills – you are recognised for leading discussions with business and technology stakeholders and can translate technical to non-technical stakeholders.
- Comfortable navigating ambiguity and driving clarity. You are curious and open-minded in exploring how best to leverage the existing technology landscape to deliver meaningful customer and business outcomes.
- You don’t need to be an expert in every technology we use—but you should bring deep expertise in the Microsoft Power Platform eco-system, along with a broad understanding of how the others contribute to end-to-end solutions.
Our current ecosystem includes:
- Case Handling & Automation: Microsoft D365, Power Platform, Azure Logic Apps, Azure Functions, Azure DevOps
- Integration: NServiceBus, Azure Service Bus
- HR & Finance: Workday, Anaplan
- Productivity & Collaboration: Microsoft 365
- AI & Intelligent Automation: Azure AI, Microsoft Copilots
Why You'll Love Working With Us:
We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust.
Wellbeing: Health plan, gym memberships, mental health support
Growth: We invest in your future with courses, mentorship, promotions
Culture: Diverse. Inclusive. Collaborative. Fun.
We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:
- 25 days holiday entitlement, with the option to buy extra or sell days
- Generous pension
- Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave
- Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
- Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others
- Gym membership discounts, and a fully equipped on-site gym open 24/7 in London only
Let’s Make This Easy.
Apply in a few minutes: Please upload a copy of your CV, ensuring that we can see clear evidence of the technologies you have worked with and how your experience meets our criteria.
Please note that interviews for this position are not expected to take place until early September. Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now!
A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.
We celebrate diversity and are committed to creating an inclusive environment for all team. We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.
The Financial Ombudsman is an Equal Opportunity Employer. We are proud to be a Disability Confident Leader and, under the scheme, will progress a fair and proportionate number of disabled applicants who meet the minimum criteria to interview. Interviews may be conducted via video, telephone, or a panel Interview, with some vacancies requiring an online assessment to measure the minimum criteria.
Don’t miss out be part of the journey and take advantage of this opportunity. Join our community – This is a great opportunity to learn about the Financial Ombudsman and the work that we do.
Authenticity of applications: We value authentic personal applications. If we determine that your CV or supporting statement was generated using AI tools, your application may be withdrawn from consideration.
Cloud Solution Architect in London employer: Financial Ombudsman Service
Join a dynamic team at the Financial Ombudsman, where our values of Purpose, Ambition, Respect, and Trust create a supportive and inclusive work culture. As a PMO Lead in London, you'll benefit from flexible working arrangements, extensive personal and career development opportunities, and a strong focus on employee wellbeing. With a commitment to diversity and a range of generous benefits, including private medical insurance and gym membership discounts, we invite you to help shape how change is delivered across our organisation.
Contact Details:
Financial Ombudsman Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cloud Solution Architect in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Financial Ombudsman Service or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Financial Ombudsman Service.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Financial Ombudsman Service.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Financial Ombudsman Service that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Cloud Solution Architect in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Financial Ombudsman Service.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Financial Ombudsman Service and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Financial Ombudsman Service
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Financial Ombudsman Service uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
