ITSM CMDB & Service Catalogue Analyst

ITSM CMDB & Service Catalogue Analyst

Full-Time On-site
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The Financial Ombudsman Service in London is seeking a Configuration and Catalogue Analyst to maintain the CMDB and Service Catalogue, working in a hybrid setup with four in-office days per fortnight. The role supports ITIL-aligned governance, audits, and reporting to drive risk management and service improvements.

You’ll collaborate with technical teams and stakeholders to improve the self-service portal and IT services while upholding data accuracy and governance.

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ITSM CMDB & Service Catalogue Analyst employer: Financial Ombudsman Service

The Financial Ombudsman Service is an exceptional employer, offering a supportive and inclusive work culture in Manchester, where you can make a meaningful impact on the lives of consumers facing financial disputes. With a strong commitment to employee development, generous benefits including a competitive salary, comprehensive health coverage, and opportunities for personal growth, you'll find a rewarding career path that values your contributions and promotes work-life balance through flexible working arrangements. Join us and be part of a diverse team dedicated to fairness and integrity in financial services.

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Contact Details:

Financial Ombudsman Service Recruitment Team