Insurance Investigator: Resolve Disputes with Impact

Insurance Investigator: Resolve Disputes with Impact

Full-Time On-site
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The Financial Ombudsman Service is recruiting an Investigator, Insurance in Belfast. It is a permanent role with a hybrid policy requiring four days in the Belfast office per fortnight.

The role starts on 8 February 2027 and involves training in our academy before handling a caseload and making fair decisions on insurance complaints. You will need strong communication skills, the ability to manage a caseload to targets, and prior experience in customer service or investigative roles.

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Insurance Investigator: Resolve Disputes with Impact employer: Financial Ombudsman Service

The Financial Ombudsman Service is an exceptional employer, offering a supportive and inclusive work culture in Manchester, where you can make a meaningful impact on the lives of consumers facing financial disputes. With a strong commitment to employee development, generous benefits including a competitive salary, comprehensive health coverage, and opportunities for personal growth, you'll find a rewarding career path that values your contributions and promotes work-life balance through flexible working arrangements. Join us and be part of a diverse team dedicated to fairness and integrity in financial services.

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Contact Details:

Financial Ombudsman Service Recruitment Team