At a Glance
- Tasks: Deliver engaging training on phone skills in both virtual and in-person sessions.
- Company: Join the Financial Ombudsman Service, a leader in customer communication.
- Benefits: Enjoy a competitive salary, hybrid work model, and a supportive team environment.
- Other info: 6-month contract with opportunities for personal and professional growth.
- Why this job: Make a difference by enhancing communication skills in a dynamic learning setting.
- Qualifications: Experience in facilitation and strong communication skills are essential.
The predicted salary is between 43000 - 43000 £ per year.
The Financial Ombudsman Service is seeking a facilitator to deliver content around Communication Skills within our Learning & Development Team. This role focuses on phone skills and includes both in-person and virtual training sessions. The position is a 6-month fixed-term contract offering 35 hours per week, with a salary of £43,000 per annum.
Located in London, the role requires a hybrid work model with at least four days in the office across a fortnight. The ideal candidate will have proven experience in facilitation, excellent communication skills, and the ability to foster an inclusive learning environment.
Hybrid Learning & Communications Trainer for Phone Skills employer: Financial Ombudsman Service
The Financial Ombudsman Service is an excellent employer that values professional development and inclusivity, making it a rewarding place to work. With a strong focus on employee growth, our Learning & Development Team offers unique opportunities to enhance your facilitation skills in a supportive environment. Located in the vibrant city of London, we promote a hybrid work model that balances flexibility with collaboration, ensuring you thrive both personally and professionally.
Contact Details:
Financial Ombudsman Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Learning & Communications Trainer for Phone Skills
✨Get Involved in Local Edu-Tech Meetups
Dive into some local edu-tech meetups or webinars related to digital learning. These gatherings are prime spots to connect with professionals in the field, and you might just bump into someone from Financial Ombudsman Service looking for temporary support like a Hybrid Learning & Communications Trainer for Phone Skills. Plus, you’ll get to see what’s trending in education tech!
✨Volunteer for Online Educational Events
Look for opportunities to volunteer at online events or workshops—these can help you gain experience and get your name out there. Your contributions may catch the eye of companies like Financial Ombudsman Service when they’re on the lookout for talented folks for temporary roles in digital learning.
✨Leverage Social Media Groups
Join social media groups focused on digital education, like Facebook or LinkedIn groups. These communities often share job postings for temporary roles and can help us connect with current members at Financial Ombudsman Service who can potentially put in a good word for you.
✨Make Your Passion for Teaching Visible
Consider creating content that showcases your knowledge of digital learning—maybe a blog or a series of helpful videos. This not only builds your portfolio but establishes your credibility in the field. Plus, you never know who from Financial Ombudsman Service might stumble upon your work while looking for a Hybrid Learning & Communications Trainer for Phone Skills!
We think you need these skills to ace Hybrid Learning & Communications Trainer for Phone Skills
Some tips for your application 🫡
Show Off Your Digital Skills:In the digital learning and education sector, it's crucial to highlight your tech-savviness. Make sure your CV includes any experience with e-learning platforms, digital content creation, or learning management systems. This tech flair helps us see you're ready to thrive in our digital landscape at Financial Ombudsman Service.
Let Your Passion Shine Through:For a temporary role, we want to know why you’re excited about digital learning! Your cover letter should reflect your enthusiasm for education technologies. Talk about any projects or initiatives you’ve been part of that showcase your passion. This gives us insight into how you can contribute to our team, even for a short stint.
Include Relevant Certifications:If you have any certifications related to digital education—like teaching online or instructional design—make sure you highlight those in your application. They can really set you apart from other candidates and show us you're knowledgeable and committed to the field.
Tailor Your Portfolio:If you’ve created any digital learning materials, this is the perfect time to showcase them! We love seeing examples of your work, so include a link to your portfolio that features your best creations relevant to the temporary role at Financial Ombudsman Service. This hands-on evidence can speak volumes about your creative capabilities!
How to prepare for a job interview at Financial Ombudsman Service
✨Show Off Your Creativity in Digital Learning
When preparing for your interview with Financial Ombudsman Service, think about how you can showcase your creative approaches to digital learning. Bring along examples of projects or modules you've designed, especially those that highlight your ability to engage students remotely. It’ll help demonstrate your hands-on experience, which is essential for this role.
✨Know Your EdTech Tools
Get familiar with the latest in educational technology tools that are popular in the digital-learning field, like learning management systems and online assessment platforms. Being able to chat fluently about tools such as Moodle or Google Classroom during your interview could give you a real edge and show that you're ready to hit the ground running.
✨Flexibility is Key for Temporary Roles
Since this role with Financial Ombudsman Service is temporary, it’s super important to convey your flexibility and adaptability during the interview. Be ready to discuss how you can quickly acclimate to new environments and seamlessly integrate into existing teams. It shows you’re a team player and can handle the ebb and flow of temporary work.
✨Demonstrate Passion for Lifelong Learning
In the digital learning space, showing a passion for education and personal development can really set you apart. Be prepared to chat about how you stay current with trends in digital education and any extra courses or resources you’ve explored. It’ll highlight your motivation and potential value to Financial Ombudsman Service as they seek to innovate in their teaching approaches.
