At a Glance
- Tasks: Lead tech-driven customer journeys and shape digital roadmaps for impactful outcomes.
- Company: Join the Financial Ombudsman Service, a key player in financial justice.
- Benefits: Competitive salary, hybrid working, and a supportive team environment.
- Other info: Fixed-term contract with opportunities for professional growth.
- Why this job: Make a difference by enhancing customer experiences through innovative technology.
- Qualifications: Experience in product ownership and a passion for customer-centric solutions.
The predicted salary is between 65221 - 75000 £ per year.
Financial Ombudsman Service in London is seeking a Product Owner on a fixed-term 12‑month contract to drive tech‑enabled customer and employee journeys. 35 hours per week, hybrid working with four in-office days every two weeks, and a salary of £65,221–£75,000.
The role reports to the Platform Owner and involves shaping roadmaps for Digital Front Door and Ombudsman Connect, aligning technology with organisational strategy and delivering high‑quality outcomes.
Hybrid Digital Product Owner - Customer Journeys Lead employer: Financial Ombudsman Service
Join a dynamic team at the Financial Ombudsman, where our values of Purpose, Ambition, Respect, and Trust create a supportive and inclusive work culture. As a PMO Lead in London, you'll benefit from flexible working arrangements, extensive personal and career development opportunities, and a strong focus on employee wellbeing. With a commitment to diversity and a range of generous benefits, including private medical insurance and gym membership discounts, we invite you to help shape how change is delivered across our organisation.
Contact Details:
Financial Ombudsman Service Recruitment Team
