The Financial Ombudsman Service in Coventry is seeking an experienced Operational People Manager to lead a team of 15+ Investigators and drive fair, timely, high-quality outcomes for customers.
You will coach, develop and support your team, ensuring engagement and adherence to service standards, while promoting a positive culture through hybrid working arrangements and strong collaboration with stakeholders.
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Lead, Investigations Operations (Hybrid) in Coventry employer: Financial Ombudsman Service
The Financial Ombudsman Service is an exceptional employer, offering a supportive and inclusive work culture in Manchester, where you can make a meaningful impact on the lives of consumers facing financial disputes. With a strong commitment to employee development, generous benefits including a competitive salary, comprehensive health coverage, and opportunities for personal growth, you'll find a rewarding career path that values your contributions and promotes work-life balance through flexible working arrangements. Join us and be part of a diverse team dedicated to fairness and integrity in financial services.
Contact Details:
Financial Ombudsman Service Recruitment Team