Financial Ombudsman Service in Cardiff is seeking an experienced Operational People Manager to lead a team of 15+ Investigators. You will drive performance, coach staff and deliver fair, timely outcomes for customers in a hybrid working environment.
The role focuses on people management, performance improvement, coaching and team engagement. You will develop talent, manage change and ensure high-quality service delivery across the Directorate.
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Operational People Leader — 15+ Investigators in Cardiff employer: Financial Ombudsman Service
The Financial Ombudsman Service is an exceptional employer, offering a supportive and inclusive work culture in Manchester, where you can make a meaningful impact on the lives of consumers facing financial disputes. With a strong commitment to employee development, generous benefits including a competitive salary, comprehensive health coverage, and opportunities for personal growth, you'll find a rewarding career path that values your contributions and promotes work-life balance through flexible working arrangements. Join us and be part of a diverse team dedicated to fairness and integrity in financial services.
Contact Details:
Financial Ombudsman Service Recruitment Team
