The Financial Ombudsman Service is a UK-wide independent, not-for-profit organisation that resolves disputes between consumers or small businesses and financial service providers. As an Investigator in Banking, you’ll handle complaints, manage caseloads, and communicate complex findings clearly to both sides.
This permanent role offers a hybrid working pattern with four days per fortnight in Cardiff, and a London induction before settling into Cardiff duties.
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Banking Investigator — Fair Dispute Resolution in Cardiff employer: Financial Ombudsman Service
The Financial Ombudsman Service is an exceptional employer, offering a supportive and inclusive work culture in Manchester, where you can make a meaningful impact on the lives of consumers facing financial disputes. With a strong commitment to employee development, generous benefits including a competitive salary, comprehensive health coverage, and opportunities for personal growth, you'll find a rewarding career path that values your contributions and promotes work-life balance through flexible working arrangements. Join us and be part of a diverse team dedicated to fairness and integrity in financial services.
Contact Details:
Financial Ombudsman Service Recruitment Team
