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For Companies At a Glance
- Tasks: Lead daily operations and support team growth in a dynamic financial firm.
- Company: Reputable Chartered Independent Financial Practice known for high standards and collaboration.
- Benefits: Salary up to £55k, exceptional benefits, quarterly bonus, and hybrid work.
- Other info: Great opportunity for paraplanners looking to transition into management.
- Why this job: Join a forward-thinking firm and make a real impact in operations management.
- Qualifications: Experience in Financial Services and strong attention to detail required.
The predicted salary is between 55000 - 55000 £ per year.
Operations Manager / Practice Manager – Chartered Independent Financial Firm
Salary: Salary up to £55k + Exceptional Benefits + Quarterly Bonus
Location: London – Hybrid
Are you an experienced Financial Services professional looking to step into a broader operational leadership role? Or perhaps you’re a paraplanner ready to transition into the operational and management side of a growing firm. This is a rare opportunity to join a highly reputable Chartered Independent Financial Practice based in London. My client is a boutique, forward thinking firm known for its high standards, collaborative culture, and commitment to staff development. They are now seeking an Operations/Practice Manager to oversee the day to day running of the business and support the continued growth of the team.
The Opportunity
This is a hand on, varied role where you’ll work closely with senior leadership and manage the day-to-day operations of a successful business. You’ll be involved in everything from people management and compliance oversight to operational processes, MI reporting, and client service coordination. It’s ideal for someone who thrives in a structured environment, enjoys improving systems, and has a natural ability to bring people together. Candidates with paraplanning experience who want to move into operations and management are strongly encouraged to apply.
Key Responsibilities
- Chairing weekly back-office meetings
- Leading recruitment activity
- Overseeing onboarding, probation reviews, and staff registrations with providers
- Supporting payroll and ensuring pension auto enrolment compliance
- Organising investment committee and quarterly board meetings, including agendas and minutes
- Producing MI and KPI reports for advisers
- Compliance Oversight
- Working with external compliance consultants to stay ahead of regulatory changes
- Updating client agreements, suitability templates, and internal documents
- Preparing for annual compliance audits and quarterly file checks
- Managing CPD tracking and AML checks for all clients
- Handling FCA related duties and PI insurance renewals
- Accounting & Revenue
- Reconciling fees and invoices
- Monitoring incoming payments and managing introducer splits
- Client Services & Office Operations
- Acting as first point of contact for incoming calls
- Managing provider updates, newsletters, data entry, and office supplies
- Coordinating meeting rooms, IT issues, scanning, post, and general office support
About You
You’ll be a great fit if you bring:
- Experience in Financial Services (essential)
- Strong attention to detail and excellent written communication
- A professional and engaging telephone manner
- Advanced Word/Excel skills and confidence learning new systems
- A methodical, organised approach with strong time management
Interested? If you’d like to discuss the role in more detail or explore whether it could be the right next step for you, please get in touch and send CV to ursulasloan@financialdivisions.co.uk
Operations Manager (Wealth Management) employer: Financial Divisions
Contact Detail:
Financial Divisions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (Wealth Management)
✨Network Like a Pro
Get out there and connect with people in the financial services industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Ace the Interview
Prepare for your interviews by researching the company and practising common interview questions. We recommend using the STAR method to structure your answers, so you can showcase your experience effectively. Remember, confidence is key!
✨Follow Up
After your interview, don’t forget to send a thank-you email! It shows your appreciation and keeps you fresh in their minds. We suggest mentioning something specific from the interview to make it personal.
✨Apply Through Our Website
When you find a role that excites you, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Operations Manager (Wealth Management)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your financial services background and any relevant management experience to show us you're the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in this specific role and how your experience aligns with our needs. Keep it engaging and professional, just like our firm!
Showcase Your Attention to Detail: In a role where compliance and accuracy are key, make sure your application is free from typos and errors. This will demonstrate your strong attention to detail, which is essential for the Operations Manager position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Financial Divisions
✨Know Your Financial Services Inside Out
Make sure you brush up on your knowledge of the financial services industry. Understand the key regulations, compliance requirements, and operational processes that are relevant to the role. This will not only help you answer questions confidently but also show your genuine interest in the field.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading teams and managing various processes. Prepare examples from your past experiences where you've successfully led a team or improved operational efficiency. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Attention to Detail
Given the nature of the role, attention to detail is crucial. Be ready to discuss how you've ensured accuracy in your previous roles, whether it’s through compliance checks or managing client documentation. Highlight any systems or processes you’ve implemented to maintain high standards.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the firm. This shows that you're not just interested in the role, but also in how you can contribute to and grow with the company.