Senior Client Services/Wealth Management Administrator
Location: London (City)/Hybrid
Salary: To £42,000 and bonus/benefits
Job Type: Full-time, Permanent
Build Your Career with a Leading Chartered Financial Planning Firm
We are currently assisting a highly regarded Wealth Manager with an exciting opportunity for an experienced Client Services/IFA Administror to join a growing and highly respected financial planning business.
This role is ideal for a client servicing professional who is looking to build on their existing expertise, take greater ownership of key processes and play an important role in delivering exceptional service to advisers and clients. You will be joining a vibrant, people-focused organisation with a strong reputation, an outstanding culture and a genuine commitment to professional development.
As a Chartered financial planning firm, they are driven by a clear set of values that shape everything we do. We take our responsibilities seriously, but we also believe that work should be enjoyable, rewarding and collaborative.
This is an excellent opportunity to develop professionally, build strong working relationships and establish a long-term career within a successful and growing business.
The Role
The Client Service Team plays a vital role in supporting advisers and paraplanners through the delivery of key client servicing activities. As a Senior Team member, you will be responsible for maintaining high standards of accuracy, managing workflows and contributing to the continued development of the team.
Key responsibilities will include:
Producing portfolio reports and pre-meeting documentation
Reviewing and correcting client cash accounts
Drafting client servicing correspondence and letters
Maintaining and updating internal systems used for service delivery
Supporting advisers and paraplanners with a range of client servicing activities
Ensuring work is completed accurately and within agreed service levels
Identifying process improvements and contributing to operational efficiency
Acting as a subject matter expert for key processes
Supporting the training and development of colleagues where appropriate
Assisting with workflow management and leadership responsibilities within the team
What We're Looking For
Experience:
Previous experience in a client servicing role within financial services
Wealth Management experience would be highly advantageous
Experience of using Intelliflo is desirable
Skills:
Excellent organisation and time management skills
Strong written and verbal communication skills
Ability to think ahead, plan effectively and prioritise workload
Strong attention to detail and commitment to quality
Ability to identify issues, manage expectations and escalate appropriately
Comfortable working under pressure and delivering to tight deadlines
Able to manage repetitive tasks while maintaining consistently high standards
Self-motivated, results-driven and capable of working with minimal supervision
Collaborative team player with a positive and proactive approach
Knowledge:
Strong understanding of the financial services industry
Good working knowledge of Microsoft Office applications and business systems
Technology and Work Skills
This opportunity would suit an experienced client service professional who is looking to take the next step in their career.
You may already be working within a wealth management, financial planning or wider financial services environment and be looking for an opportunity to:
Take greater ownership of processes and outcomes
Become a subject matter expert within a specialist team
Support and mentor colleagues
Develop leadership and workflow management skills
Expand your financial services knowledge and professional qualifications
Build a long-term career within a growing and ambitious organisation
Full job specification available on request
Send your CV to Jim at Financial Divisions.
Contact Details:
Financial Divisions Careers Recruitment Team
