Senior Supervisory Incident Responder - Technology Resilience & Cyber Department

Salary: National (Edinburgh and Leeds) ranging from £53,800 to £71,666.67 and London £59,200 to £78,800 per annum (Salary offered will be based on skills and experience).

This role is graded as: Senior Associate, Regulatory.

About The FCA And Team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting within the Specialist Directorate, our Technology, Resilience and Cyber (TRC) department works with financial firms to strengthen the resilience of their systems against cyber threats and operational disruptions - helping protect consumers, safeguard markets, and build trust in the technology that powers financial services.

Role Responsibilities

• Be responsible for the FCA’s response to operational resilience incidents reported by regulated firms, taking decisive, informed action that helps stabilize situations quickly and protect consumers and markets.
• Support the incident review process by applying your operational resilience and incident management skills, enabling clear root‑cause understanding and better informed regulatory decisions.
• Provide timely, accurate upward reporting to the FCA Senior Leadership Team during major incidents, ensuring leaders have the critical insight they need to act and communicate effectively.
• Help coordinate responses to major incidents across the UK Financial Authorities when there is significant consumer harm or market disruption, contributing to a unified and effective cross‑authority approach.
• Offer specialist knowledge to supervision teams, helping them respond to and assess firms’ incident handling and resilience risks, to support stronger standards across the industry.
• Track and produce high quality Management Information on all incidents reported to the FCA, delivering clear insights that support prioritisation, trend analysis and strategic decision making.
• Advise, support and educate supervisors and wider divisions on incident reporting expectations, helping colleagues understand when and how firms should evolve operational resilience issues.
• Act as a subject‑matter specialist and trusted point of reference for colleagues across the organisation, sharing knowledge that builds capability, improves oversight, and improves regulatory outcomes.

Minimum Skills Required

• Demonstrable experience in end‑to‑end incident management processes.
• Prior experience of working within a supervisory background.

Essential Qualifications

• Broad experience across a number of technology & cyber resilience management domains.
• Exposure to and understanding of resilience management frameworks (e.g. COBIT, NIST, ITIL).
• Good oral communication skills including clear and effective presentation to both internal and external audiences.
• Good analytical capability with appropriate application of judgement and diligence; can demonstrate taking pride in work and ensuring it is of the highest standard.
• Good interpersonal skills with evidence of team working, confidence and credibility, and an ability to interact effectively with a range of stakeholders.
• Able to respond to fast‑moving incidents, including providing briefings to seniors.
• Experience of assessing operational resilience capabilities.

Benefits

• 25 days annual leave plus bank holidays.
• Non‑contributory pension (8–12% depending on age) and life assurance at eight times your salary.
• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance.
• 35 hours of paid volunteering annually.
• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors).
• A flexible benefits scheme designed around your lifestyle.

Our Values and Culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation. If you require any adjustments due to a disability or condition, your recruiter is here to help – reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part‑time and job sharing where applicable.

Disability Confident Hiring Approach

We’re proud to be a Disability Confident Employer, and therefore people or individuals with disabilities and long‑term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.

Useful Information and Timelines

• Advert Close Date: 19th April 2026
• CV Review/Shortlist: 21st April 2026
• First Interview: W/C 4th May 2026

SC Clearance is required for this role (SC Guidance) – you will hold or will be required to obtain Security Check (SC) level vetting.