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- Tasks: Lead the development of a Quality Assurance framework and engage with stakeholders across the division.
- Company: Join the FCA, a key regulator ensuring fair and competitive financial markets in the UK.
- Benefits: Enjoy 25 days holiday, hybrid working, private healthcare, and a generous pension scheme.
- Why this job: Be part of a high-profile team driving operational excellence and continuous improvement in financial regulation.
- Qualifications: Experience in Quality Assurance or FCA supervision, strong analytical skills, and excellent communication abilities required.
- Other info: Flexible working arrangements available; we value diversity and inclusivity in our workplace.
The predicted salary is between 52400 - 71200 £ per year.
Join to apply for the Quality Assurance Senior Associate role at Financial Conduct Authority
Join to apply for the Quality Assurance Senior Associate role at Financial Conduct Authority
Division – Supervision, Policy and Competition (SPC)
Team – Risk & Assurance
Salary – National (Edinburgh and Leeds) ranging from £52,400 to £71,200 and London £57,700 to £78,300 per annum (Salary offered will be based on skills and experience)
About The FCA
The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.
We are recruiting for a Senior Associate in the Risk & Assurance Team in the Controls, Capabilities & Frameworks (CCF) Directorate within Supervision, Policy & Competition (SPC). CCF drives change and operational excellence within SPC, the FCA’s largest front-line division. The directorate provides an excellent opportunity to work closely with SPC’s senior leadership and gain a deeper understanding of how one of the FCA’s largest divisions operates. The Risk & Assurance team lead the development and delivery of SPC’s operational MI, QA framework for supervision and approach to operational risk management. The team helps us to better understand how the division is performing across a wide range of operational metrics and SLAs, and how effectively we are managing our risks.
The successful candidate will focus on the development and oversight of the Quality Assurance framework across SPC, engaging with stakeholders from across the division. This is also a change role, as we seek to continuously improve the SPC operating frameworks and the assurance of them. This is an exciting time to join CCF as SPC seeks to change the way it operates and the importance of operational excellence, outcomes measurement and continuous improvement grows.
What will you be doing?
- You will be responsible for undertaking an end-to-end review and re-design of the QA framework within SPC to identify both tactical and strategic changes and implementing these, ensuring alignment to future planned changes to the Supervision Approach and SPC Operating Model
- You will be identifying samples, co-ordinating activity across all the Directorates in SPC, dealing with queries, analysing results and reporting on themes and trends
- Lead and manage the operations of the QA Embedding Forum which is a network of QA champions drawn from across SPC whose purpose is to maintain standards, share best practice and drive continuous improvement in our QA processes
- Identify and analyse themes from QA results for discussion with the CCF Management team and SPC Senior Committees, including posing recommendations for action where risks are increasing or a change to our operating model is required and ensure findings are fed into the Annual RCSA
- Scope, manage, and work independently on your own portfolio of work relating to QA and liaise with other Divisions in the FCA where QA is undertaken to share best practice, building and maintaining strong, collaborative relationships across SPC and providing advice to a range of stakeholders
- Ensure knowledge sharing, staff guidance and key controls are regularly reviewed and maintained. Be innovative about creating new ways of sharing knowledge and information with colleagues across SPC
What will you get from the role?
- This is an exciting time to join CCF as SPC seeks to change the way it operates and the importance of operational excellence, outcomes measurement and continuous improvement grows
- The role is high profile and will give you exposure to senior stakeholders across SPC and the wider FCA
- You will gain an in-depth insight into the FCA’s Supervision framework
- You will get the opportunity to help shape, design and implement the future QA approach across the Division
Which skills are required?
We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)
Minimum
- Experience of outcomes-focussed Quality Assurance or recent experience of working in a FCA front-line supervision role
- Skilled in analysing data and using these to make proportionate judgements and recommendations
- Experience of communicating a strategic approach and priorities to a range of different stakeholders
Essential
- Proven ability to engage senior stakeholders and deliver clear, strategic presentations
- Skilled in identifying and implementing tactical and strategic improvements
- Strong influencing and communication capabilities
- Curious and innovative mindset with a drive to challenge norms and explore new approaches
- Basic proficiency in Microsoft Excel
Our Values & Diversity
We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.
Did you know? 50% of our Executive Committee were the first in their family to attend university.
Benefits Of Working At The FCA
- 25 days holiday per year plus bank holidays
- Hybrid working (work from home up to 60% of your time)
- Private healthcare with Bupa
- A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)
- Life assurance of eight times your basic salary
- Income protection
We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.
We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.
Follow this link to see what life is like at the FCA – Life at the FCA
Application Support
We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.
If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.
Useful Information and Timeline
- This role is graded as Senior Associate, Regulatory
- Advert Closing Date: 15th August 2025
- CV Review/Shortlist: 18th August 2025
- Competency Based Interview: W/C 25th August 2025
- Second Stage Interview: W/C 1st September 2025
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.
Got a question?
If you are interested in learning more about the role, please contact: Shafika.shaikh@fca.org.uk
Applications must be submitted through our online portal. Applications sent via email will not be accepted.
Seniority level
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Quality Assurance Senior Associate employer: Financial Conduct Authority
Contact Detail:
Financial Conduct Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Senior Associate
✨Tip Number 1
Familiarise yourself with the FCA's Supervision framework and operational excellence principles. Understanding these concepts will help you engage effectively with senior stakeholders and demonstrate your alignment with the organisation's goals.
✨Tip Number 2
Network with current or former employees of the FCA, especially those in the Risk & Assurance team. They can provide valuable insights into the team's dynamics and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've implemented quality assurance frameworks in previous roles. Highlighting your experience with outcomes-focused QA will show that you have the practical skills needed for this position.
✨Tip Number 4
Stay updated on current trends and challenges in financial regulation. Being knowledgeable about the latest developments will not only impress your interviewers but also demonstrate your commitment to continuous improvement in the field.
We think you need these skills to ace Quality Assurance Senior Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Quality Assurance and any specific skills mentioned in the job description. Use keywords from the job listing to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also explains why you are passionate about the role at the Financial Conduct Authority. Mention how your values align with theirs and how you can contribute to their mission.
Showcase Your Achievements: In your application, include specific examples of past achievements related to Quality Assurance. Use metrics or outcomes to illustrate your impact, such as improvements in processes or successful project completions.
Prepare for Competency-Based Questions: Anticipate competency-based interview questions by preparing examples that demonstrate your skills in stakeholder engagement, strategic thinking, and problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
How to prepare for a job interview at Financial Conduct Authority
✨Understand the FCA's Mission
Before your interview, make sure you have a solid grasp of the Financial Conduct Authority's mission and values. This will help you align your answers with their goals and demonstrate your commitment to ensuring fair and competitive financial markets.
✨Showcase Your QA Experience
Be prepared to discuss your previous experience in Quality Assurance, particularly any outcomes-focused roles. Highlight specific examples where you've successfully implemented changes or improvements, as this will resonate well with the interviewers.
✨Engage with Stakeholders
Since the role involves liaising with various stakeholders, be ready to share examples of how you've effectively communicated and collaborated with different teams. This will showcase your ability to build strong relationships and influence others.
✨Prepare for Data Analysis Questions
Given the emphasis on data analysis in this role, brush up on your skills in interpreting data and making recommendations based on your findings. Be ready to discuss how you've used data to drive decisions in past roles.
