Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Enforcement Market Oversight team with knowledge management and operational processes.
- Company: Join the FCA, a leading regulator ensuring fair financial markets in the UK.
- Benefits: Enjoy 25 days holiday, hybrid working, private healthcare, and a strong pension scheme.
- Why this job: Gain valuable experience and build a network in a supportive and dynamic environment.
- Qualifications: Strong communication skills and experience in fast-paced administrative roles required.
- Other info: Flexible working arrangements available to suit your lifestyle.
The predicted salary is between 25000 - 33333 £ per year.
Professional Business Support Operational Excellence Team – Permanent
Financial Conduct Authority (FCA) is seeking a dedicated Professional Business Support Operational Excellence team member. The role supports the Enforcement Market Oversight (EMO) division across knowledge & learning, production of management information, recruitment, FOI requests and risk management.
Responsibilities
- Provide high‑quality administrative support to EMO, Knowledge & Learning (K&L) and Operational Excellence teams, ensuring smooth operational processes.
- Manage day‑to‑day correspondence, purchase orders, invoices and travel arrangements, maintaining professional communication.
- Coordinate knowledge‑sharing events for the Forensic Investigators Network and plan, organize and deliver training courses and knowledge‑sessions.
- Maintain and update FCA Intact system records to support regulatory compliance and data accuracy.
- Prepare agendas, coordinate briefings, manage meeting documents and pending actions; oversee inbox management and follow up on actions.
What you will get
- Insight into the Enforcement & Market Oversight Division and a role in a supportive, collaborative team.
- Opportunity to expand skills, gain experience and advance career at FCA.
- Strong network with senior management and diverse stakeholders; broaden influence.
- Good knowledge of FCA systems.
Skills Required
- Proven experience delivering administrative support with strong written & verbal skills and stakeholder relationship management.
- Excellent organisational, prioritisation and time‑management skills in a fast‑paced environment.
- Experience managing high‑accuracy, detail‑focused tasks and confidential data.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Collaborative team player flexible to work independently and anticipate issues.
Our Values & Diversity
FCA is an inclusive employer dedicated to building an environment that respects individual strengths and viewpoints. We support employee resource groups and promote a healthy work/life balance.
Benefits
- 25 days holiday plus bank holidays.
- Hybrid working: up to 60% work from home.
- Private healthcare with Bupa.
- Non‑contributory pension – at least 8% of basic salary; tiers increase with age.
- Life assurance eight times basic salary.
- Income protection.
Application Support
We are committed to removing barriers in our application process. If you require adjustments for accessibility, please contact the recruiter using the details in the application portal.
Useful Information & Timeline
- Advert Closing Date: 22 October 2025
- CV Review/Shortlist: 24 October 2025
- Competency‑Based Interview: 5 November 2025
Contact & Application
Applications must be submitted through the online portal. For more information, contact Rumana Hussain at Rumana.Hussain@fca.org.uk.
#J-18808-Ljbffr
Professional Business Support Operational Excellence Team - Permanent employer: Financial Conduct Authority
Contact Detail:
Financial Conduct Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Business Support Operational Excellence Team - Permanent
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the FCA on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the Enforcement Market Oversight team.
✨Tip Number 2
Prepare for your interview by researching the FCA's values and recent initiatives. Show us that you’re not just interested in the job, but also in being part of a team that drives innovation and delivers better regulation.
✨Tip Number 3
Practice your communication skills! Since this role requires strong verbal and written abilities, consider doing mock interviews with friends or using online platforms to refine your pitch and responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the FCA family.
We think you need these skills to ace Professional Business Support Operational Excellence Team - Permanent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your strong written and verbal communication skills, as well as your ability to manage stakeholder relationships.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the role. Share specific examples of how you've delivered high-quality administrative support in fast-paced environments.
Showcase Your Organisational Skills: In your application, emphasise your organisational and time management skills. We want to see how you handle multiple tasks and ensure everything runs smoothly under tight deadlines.
Apply Through Our Website: Remember, applications must be submitted through our online portal. Don’t miss out on this opportunity – apply directly on our website to ensure your application is considered!
How to prepare for a job interview at Financial Conduct Authority
✨Know Your Stuff
Before the interview, make sure you understand the role and the FCA's mission. Familiarise yourself with the Enforcement Market Oversight division and its responsibilities. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your strong communication, organisational, and administrative skills. Think of specific situations where you managed stakeholder relationships or delivered high-quality support under tight deadlines. This will demonstrate your ability to thrive in a fast-paced environment.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing projects, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The FCA values diversity and inclusion, so being authentic can help you connect with your interviewers. Show them how you can contribute to their supportive and friendly environment.