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- Tasks: Join the Innovation team to enhance customer journeys and drive continuous improvement.
- Company: The FCA ensures fair and competitive financial markets in the UK.
- Benefits: Enjoy 25 days holiday, hybrid working, private healthcare, and a flexible benefits scheme.
- Why this job: Make a measurable impact on innovation while developing your skills in a supportive environment.
- Qualifications: Experience in process analysis or management consulting with strong communication and problem-solving skills required.
- Other info: Inclusive workplace culture with resources for work/life balance and diversity support.
The predicted salary is between 43300 - 60000 £ per year.
Process Analyst (12-month Fixed-Term Contract)
Division – Finance and Corporate Services
Department – Portfolio Management Unit
Salary – National (Edinburgh and Leeds) ranging from £43,300 to £60,000 and London £46,400 to £65,000 per annum (Salary offered will be based on skills and experience)
About the FCA
The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA .
The Innovation team is a brand-new team in the Finance and Corporate Services (F&CS) division. The aim of the team is to provoke and support the delivery of continuous innovation – within the F&CS division – which can improve our ability to deliver for the organisation.
The team are responsible for developing and running a joined-up Continuous Innovation (CI) programme of work on behalf of the F&CS division – including all F&CS CI initiatives – which is measurable and releases capacity in the division through its successful delivery.
The F&CS division is a strategic partner to the FCA ensuring the organisations resources are both protected and used efficiently & effectively in line with the strategy and business plan. It delivers this through strategic planning, budgeting, operation of a robust control environment, subject matter expertise and providing a secure & productive workplace.
What will you be doing?
We are looking for a Process Analyst to join the team initially to focus on F&CS division customer journeys, so that ‘customers’ find it simple and efficient to use our services. The role will also provide support, project management, analysis, and recommendations for a range of continuous innovation improvements collaborating with colleagues across the F&CS division.
In this role you will:
- Help F&CS achieve their outcomes by considering people, processes, information, data, and technology
- Identify areas for improvement based on analysis and collaborate with F&CS colleagues to agree changes
- Explain the effects of change and review the costs, benefits, and risks of the proposed changes
- Where appropriate organise or recommend testing and quality checks to make sure any recommendations meet user need
- Run collaboration, workshops and engagement to support understanding and delivery
What will you get from the role?
- Get a deep understanding of F&CS at the FCA
- Bring to life continuous innovation and improvement for the F&CS division and make a measurable difference
- Play an active and main role in shaping future ways of working
- Continually improve your own skills including through involved in active communities of practice
Which skills are required?
Minimum
- Experience as a Process, Business, Systems or Product Analyst, or Management Consultant
- Experience in continuous improvement or innovation work
- Experience of leading change in collaboration with multiple stakeholders
Essential
- Proven experience in identifying and implementing business process improvements
- Strong ability to review and communicate data to diverse audiences
- Knowledge of frameworks and methodologies such as Lean
- Ability to visualize and communicate complex processes, systems, and roles
- Expertise in business analysis tools, techniques, and requirements management
- Effective problem-solving skills with a focus on innovation and continuous improvement
- Excellent facilitation and communication skills to engage stakeholders at all levels
Our Values & Diversity
We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.
Benefits of working at the FCA
- 25 days holiday per year plus bank holidays
- Hybrid working (work from home up to 60% of your time)
- Private healthcare with Bupa
- A non-contributory Pension of at least 8%
- Life assurance
- Income protection
We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.
Follow this link to see what life is like at the FCA – Life at the FCA
Application Support
We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.
If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.
Useful Information and Timeline
- This role is graded as: Senior Associate – Corporate
- Advert Closing Date: 12th March 2025
- Competency Based Interview: W/C 24th March
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.
Got a question?
If you are interested in learning more about the role, please contact:
- For internal applicants, please contact Sara Holland at
- For external applicants, please contact Ifrah Azam at
Applications must be submitted through our online portal. Applications sent via email will not be accepted.
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Process Analyst (12-month Fixed-Term Contract) employer: Financial Conduct Authority
Contact Detail:
Financial Conduct Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Analyst (12-month Fixed-Term Contract)
✨Tip Number 1
Familiarize yourself with the FCA's mission and values. Understanding how the FCA regulates financial markets will help you align your answers during interviews and demonstrate your commitment to their goals.
✨Tip Number 2
Network with current or former employees of the FCA, especially those in the Finance and Corporate Services division. They can provide insights into the team dynamics and what specific skills are valued in a Process Analyst.
✨Tip Number 3
Prepare examples of your experience in continuous improvement and innovation. Be ready to discuss specific projects where you led change and collaborated with multiple stakeholders, as this is crucial for the role.
✨Tip Number 4
Brush up on business analysis tools and methodologies like Lean. Being able to articulate your knowledge and experience with these frameworks will set you apart from other candidates.
We think you need these skills to ace Process Analyst (12-month Fixed-Term Contract)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Process Analyst position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience as a Process, Business, Systems, or Product Analyst. Be specific about your achievements in continuous improvement and innovation work, and how you've led change with multiple stakeholders.
Use Clear Examples: When discussing your skills, provide clear examples of how you've identified and implemented business process improvements. Use metrics or outcomes to demonstrate the impact of your contributions.
Tailor Your Application: Customize your cover letter to reflect your understanding of the FCA's values and the importance of continuous innovation within the F&CS division. Show how your personal values align with theirs and express your enthusiasm for contributing to their mission.
How to prepare for a job interview at Financial Conduct Authority
✨Understand the FCA's Mission
Before your interview, make sure you have a solid understanding of the FCA's role in regulating financial markets. Familiarize yourself with their mission to ensure that markets are honest, fair, and competitive, as this will help you align your answers with their values.
✨Showcase Your Process Improvement Experience
Be prepared to discuss specific examples from your past work where you identified and implemented business process improvements. Highlight your experience with frameworks like Lean and how you've successfully led change in collaboration with multiple stakeholders.
✨Communicate Clearly and Effectively
Since the role requires excellent facilitation and communication skills, practice explaining complex processes and data in a simple way. Think about how you can engage diverse audiences and tailor your communication style to different stakeholders.
✨Prepare for Competency-Based Questions
Expect competency-based questions during the interview. Prepare by using the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you clearly demonstrate your problem-solving skills and focus on innovation and continuous improvement.
