At a Glance
- Tasks: Support a blind manager with administrative tasks and document management.
- Company: Join the FCA, a key player in regulating UK financial services.
- Benefits: Enjoy 25 days leave, hybrid work, and private healthcare.
- Other info: Diverse and inclusive culture with flexible working options.
- Why this job: Make a real difference while gaining valuable experience in a supportive environment.
- Qualifications: Experience in administrative support and strong communication skills required.
The predicted salary is between 27500 - 34300 € per year.
Division: Supervision, Policy & Competition
Department: Appointed Representatives
Salary: London from £27,500 to £34,300 (salary offered will be based on skills and experience)
This role is graded as: Professional Business Support - Corporate
About the FCA and team:
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting in the Insurance Directorate, the Appointed Representatives department leads the FCA’s work to reduce harm in the AR regime by improving oversight of principal firms and driving stronger conduct standards across the financial services sector.
The selected candidate will be providing support to a blind manager as part of a reasonable adjustment. There are two key aspects in providing this support: using FCA systems on behalf of the manager where the manager is unable to do so, reading aloud to the manager some written documents and information daily, and creating/proofing documents.
On the days when the manager is in the Stratford office, the selected candidate will be required to be in the office on the same day to provide additional, physical support.
Role responsibilities:
- Review the manager’s calendar in advance and request meeting or event materials ahead of time.
- Proactively plan to set time aside to go through the papers and read aloud to the manager if necessary or re-format and on some occasions, re-type material so it can be accessed by the manager on their laptop.
- Be prepared to set time aside to complete some administrative tasks with the manager using FCA systems.
- Provide administrative support across 2 teams, including managing two managers’ diaries, booking meetings, resolving clashes, and ensuring managers have relevant papers for meetings.
- Manage ad hoc tasks such as taking minutes at internal and external meetings, sometimes of a confidential nature.
- Book and arrange travel for external meetings.
- Assist with departmental recruitment, including sending out case studies, arranging interview slots, and preparing candidate packs.
Skills required:
- Minimum: Prior experience of working in a role with a support function, or a background of supporting a sighted individual.
- Experience managing key administrative tasks using Microsoft Word, Excel & PowerPoint.
- Prior experience of handling confidential and sensitive information with discretion.
- Experience managing demanding diary schedules, and prioritising and meeting tight deadlines.
- Essential: Demonstrable ability with supporting a sighted individual, responding to queries or problems as they arise.
- Effective written and spoken communication abilities that suit various audiences.
- Confidence in engaging with a wide range of internal and external contacts.
- Skilled organisational, administrative, and time management abilities.
- Willingness to manage shifting priorities and situations.
- Ability to maintain attention to detail when facing tight deadlines.
- Team-oriented approach, with the ability to efficiently organise tasks and collaborate with others.
Benefits:
- 25 days annual leave plus bank holidays.
- Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders).
- Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary.
- Private healthcare with Bupa, income protection, and 24/7 Employee Assistance.
- 35 hours of paid volunteering annually.
- A flexible benefits scheme designed around your lifestyle.
Our Values & Culture: Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
Disability Confident: Our Hiring Approach
We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.
Useful Information and Timeline:
- Job advert close: Monday 1st June at 23:59pm.
- CV Review/Shortlist: Wednesday 3rd June.
- Case Study & Interview: w/c 8th June.
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.
Sighted Support Team Administrator (5-Month Fixed Term Contract in London employer: Financial Conduct Authority
The FCA is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With a strong commitment to diversity, the FCA provides comprehensive benefits including a non-contributory pension, private healthcare, and generous annual leave, alongside opportunities for meaningful contributions to the financial services sector. Located in Stratford, employees enjoy a hybrid working model that fosters collaboration while allowing flexibility to balance personal and professional commitments.
Contact Detail:
Financial Conduct Authority Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sighted Support Team Administrator (5-Month Fixed Term Contract in London
✨Tip Number 1
Get to know the company! Research the FCA and its values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit into their culture.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to administrative support and teamwork. Mock interviews with friends can help you feel more confident and articulate your skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the only way to ensure your application is seen. Plus, it shows you’re serious about the role and following the proper channels.
We think you need these skills to ace Sighted Support Team Administrator (5-Month Fixed Term Contract in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience. We want to see how your skills align with the role of Sighted Support Team Administrator, so don’t hold back on showcasing your support function background!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your communication is easy to understand. This will reflect your effective written communication abilities!
Showcase Your Organisational Skills:Since this role involves managing diaries and administrative tasks, demonstrate your organisational prowess in your application. Share examples of how you've successfully managed schedules or handled multiple tasks in previous roles.
Apply Through Our Website:Remember, applications must be submitted through our online portal. We won’t accept applications via social media or email, so make sure you head over to our website to get your application in before the deadline!
How to prepare for a job interview at Financial Conduct Authority
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Sighted Support Team Administrator. Familiarise yourself with the key tasks like managing diaries, handling confidential information, and using FCA systems. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves reading aloud and communicating effectively with a blind manager, be prepared to discuss your previous experiences where you've had to adapt your communication style. Think of examples where you've successfully engaged with different audiences and how you handled sensitive information.
✨Demonstrate Your Organisational Skills
The ability to manage multiple tasks and priorities is crucial for this position. Come prepared with examples of how you've successfully organised schedules, managed tight deadlines, or handled administrative tasks in previous roles. Highlight any tools or methods you use to stay organised.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle specific situations, such as managing conflicting appointments or dealing with sensitive information. Practice your responses to these types of questions, focusing on your problem-solving skills and ability to remain calm under pressure.
