Manager - Fraud Team in London

Division: Supervision, Policy & Competition

Department: Financial Crime Market Interventions

Salary: National (Edinburgh and Leeds) ranging from £74,900 to £105,000 and London from £82,300 to £110,000 (salary offered will be based on skills and experience)

This role is graded as: Manager - Regulatory

About the FCA and team:

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting in the Specialist Directorate, the Financial Crime Market Intervention (FCMI) department provides the FCA with specialist financial crime expertise to support its strategic objective by helping to minimise the risk of regulated businesses being used for purposes connected with financial crime.

We are looking for a manager to lead the Fraud team within the Financial Crime Department here at the Financial Conduct Authority. The Fraud Team plays a vital role in ensuring firms are protecting their customers from being the victims of fraud and that they aren’t being used to facilitate fraud.

Role responsibilities:

• Set strategic direction for the FCA’s supervisory approach to firms’ anti-fraud systems and controls
• Oversee and be accountable for the Fraud Team’s delivery of proactive and reactive supervisory work
• Oversee prioritization and resourcing across a changing portfolio responding to emerging fraud risks
• Represent the FCA internally and externally on fraud-related supervisory matters
• Support the Head of Department in managing a 60-person department

Skills Required

Minimum:

• Prior people management and leadership experience, with demonstrable experience of monitoring, reviewing and addressing performance issues and coaching and mentoring to support development
• Prior experience of guiding the work of and delivering through others, including delegating effectively, responding to queries, resolving issues, and motivating others
• Demonstrable regulatory, legal or compliance financial crime experience

Essential:

• Sound regulatory judgment and effective decision-making in complex, uncertain environments
• Experience of forming and maintaining effective working relationships with peers, management, internal and external stakeholders
• Effective engagement with senior stakeholders, including regulated firms
• Good understanding of financial services and relevant financial crime legislation
• Working knowledge of FCA supervision and use of regulatory tools
• A curious and inquisitive mindset, and a motivation to deliver in the public interest
• Inclusive approach, respects the diversity of cultural, social and academic backgrounds found in the organisation and able to adjust personal style to effectively engage individuals from a wide range of backgrounds
• Demonstrated experience of strategic thinking and decision making and making judgements, sometimes with limited information

Benefits:

• 28 days annual leave plus bank holidays
• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
• 35 hours of paid volunteering annually
• A flexible benefits scheme designed around your lifestyle

Our Values & Culture:

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability Confident: Our Hiring Approach

We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.

Useful Information and Timeline:

• Job advert close: Sunday 7th June at 23:59pm
• CV Review/Shortlist: Tuesday 9th June
• First Interview: w/c 29th June and 6th July
• Hays Assessment: w/c 13th July
• Second Interview: w/c 20th July

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

SC Clearance is required for this role (SC Guidance) - you will hold or will be required to obtain Security Check (SC) level vetting.