Lead Fraud Specialist Supervisor in London

This role is graded as: Lead Associate - Regulatory.

About the FCA and team:

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting in the Specialist Directorate, the Financial Crime Market Intervention (FCMI) department provides the FCA with specialist financial crime expertise to support its strategic objective by helping to minimise the risk of regulated businesses being used for purposes connected with financial crime.

We are looking for a lead associate for the specialist fraud team in FCMI. This team conducts supervisory activity to ensure that firms are taking adequate steps to protect their customers from being victims of fraud and are not, themselves, being used by fraudsters. The work includes undertaking supervisory assessments programme of firms’ systems and controls relating to fraud, supporting internal stakeholders on emerging fraud issues and engaging and aligning supervisory activity with the work of a range of external government and industry stakeholders.

Role responsibilities:

• Manage a portfolio of complex supervisory cases and projects while building relationships with firms for timely, high-quality outcomes.
• Identify and engage with firms to lead agile reviews of their anti-fraud systems and controls, using data and intelligence to conduct risk-based assessments, visits, and interventions.
• Work closely with front-line supervision to critically assess firms’ anti-fraud systems and controls, exercising sound judgement and challenging firms, where necessary.
• Manage engagement with internal and external stakeholders to keep them informed and aligned, ensuring transparency and collaboration.
• Overseeing the work of team members to ensure timely progress is made to achieve our supervisory outcomes.
• Supporting the Manager to plan, prioritise and allocate work across the team, developing and coaching the team to support their development, including deputising for the Manager during periods of absence.

Skills required:

• Minimum: Significant prior experience within financial crime, including a strong understanding of relevant financial crime rules (for example from a relevant supervision, compliance or financial crime role within a regulatory body, law enforcement, government, financial services or consultancy firm).
• Demonstrable experience presenting complex information to stakeholders (internal and external) in a clear, concise and compelling way, building and managing professional relationships.
• Demonstrable experience of managing and delivering projects, prioritising, planning and forecasting workloads, coordinating the involvement of others, monitoring and reporting progress.

• Essential: In depth knowledge of the FCA’s regulatory and wider legal framework, and a good understanding of the wider business, economic, and market environment for financial services firms and how this affects firms’ vulnerability to fraud.
• Proven experience of strategic thinking and decision making. Ability to think critically about the strengths and weaknesses of firms' systems and controls to identify relevant risks, issues and themes and arrive at appropriate judgements.
• Demonstrable skill in building effective working relationships with a variety of internal and external stakeholders, offering constructive feedback and seeking mutually beneficial solutions to problems.
• Ability to lead challenging meetings with senior-level individuals with confidence and credibility.
• Significant experience of quickly analysing and interpreting a variety of data and information to execute effective action to mitigate risk.
• Ability to work with minimal supervision, prioritise work, use sound judgement and escalate issues appropriately.
• Supporting teams through continuous learning, identifying improvements in methodologies and practices and working to implement these.
• A positive approach and outlook to work with experience of motivating others, mentoring and coaching less experienced team members, sharing knowledge and giving high-quality feedback.

Benefits:

• 25 days annual leave plus bank holidays.
• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors).
• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary.
• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance.
• 35 hours of paid volunteering annually.
• A flexible benefits scheme designed around your lifestyle.

Our Values & Culture:

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability Confident: Our Hiring Approach

We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.

Useful Information and Timeline:

• Job advert close: Thursday 11th June at 23:59pm.
• CV Review/Shortlist: Monday 15th June.
• Case Study Assessment & Interview: w/c 22nd June.

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

SC Clearance is required for this role (SC Guidance) - you will hold or will be required to obtain Security Check (SC) level vetting.