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- Tasks: Lead investigations in retail markets, tackling financial crime and ensuring consumer protection.
- Company: Join the FCA, a forward-thinking regulator transforming the financial landscape.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real difference in protecting consumers and shaping the future of finance.
- Qualifications: Experience in regulatory investigations and strong leadership skills.
- Other info: Be part of a dynamic team driving innovation in financial services.
The predicted salary is between 36000 - 60000 £ per year.
At the FCA, we’re creating a fair and more resilient financial system. We’re establishing more transparent relationships between financial services and customers, building trust in financial markets and protecting vulnerable consumers.
We’re on an exciting journey as we drive forward significant organisational, people, process, and technology transformation to become a more forward‑thinking, proactive regulator. We will use data more effectively to drive better regulatory decisions and build greater cohesion across our broad financial services remit.
Significant improvements in digital enablement, business intelligence, market data and information management maturity are all being pursued to maintain our position as a world leader in financial services regulation.
In March 2025, the FCA launched a new 5‑year strategy to deepen trust, rebalance risk, support growth and improve lives. The FCA will focus on four priorities:
- Be a smarter regulator; predictable, purposeful and proportionate. The FCA will improve its processes and embrace technology to become more efficient and effective.
- Support sustained economic growth; by enabling investment, innovation and ensuring the continued competitiveness of the UK’s world‑leading financial services.
- Help consumers navigate their financial lives; by working with industry to boost trust, product innovation and ensuring the right information and support is available for people to take financial decisions.
- Fight financial crime; focusing on those who seek to use the fact they are regulated to do harm. It will go further to disrupt criminals and support firms to be an effective line of defence.
The vacancy is in Retail 3, which sits in the Retail & Regulatory Investigations directorate and is one of three departments focused on taking regulatory, civil, and criminal proceedings against firms and individuals in retail/consumer markets. The Department is comprised of multi‑disciplinary teams of experienced professionals including lawyers, accountants and investigators with 4 investigation teams and a Crypto Hub team. The Crypto Hub joins up EMO’s cryptoasset work to support the progression of action to tackle crypto harm, and to advance complex work preparing for the UK’s regulation of crypto. It brings together and further develops resource from investigations, intelligence, regulatory and legal.
Retail investigates sectors covering retail banking, asset management, mortgage broking and lending, insurance, financial advice, consumer credit.
Head of Retail Investigations in London employer: Financial Conduct Authority
Contact Detail:
Financial Conduct Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retail Investigations in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want to see how you align with our mission at the FCA. Show us you’re passionate about creating a fair financial system and protecting consumers!
✨Tip Number 3
Practice your responses to common interview questions. We recommend doing mock interviews with friends or using online resources. The more comfortable you are, the better you’ll perform when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head of Retail Investigations in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Retail Investigations role. Highlight relevant experience in regulatory environments and any leadership roles you've held. We want to see how your background aligns with our mission to create a fair financial system.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our goals at the FCA. Be sure to mention specific projects or achievements that demonstrate your skills in investigations and regulatory processes.
Showcase Your Analytical Skills: Since this role involves using data effectively, make sure to highlight your analytical skills in your application. Share examples of how you've used data to drive decisions or improve processes in previous roles. We love seeing candidates who can think critically!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at the FCA.
How to prepare for a job interview at Financial Conduct Authority
✨Know the FCA's Vision
Before your interview, make sure you understand the FCA's mission to create a fair financial system. Familiarise yourself with their recent strategies and how they aim to improve trust and transparency in financial services. This will show your genuine interest in the role and alignment with their goals.
✨Highlight Relevant Experience
Prepare to discuss your previous experience in regulatory investigations or related fields. Be ready to share specific examples of how you've tackled complex cases or contributed to significant improvements in processes. This will demonstrate your capability to lead the Retail Investigations department effectively.
✨Emphasise Team Collaboration
Given that the role involves working with multi-disciplinary teams, be prepared to talk about your experience in collaborating with diverse professionals. Share instances where teamwork led to successful outcomes, especially in high-pressure situations, to showcase your leadership and interpersonal skills.
✨Stay Updated on Financial Crime Trends
Research current trends in financial crime, particularly in retail and crypto markets. Being knowledgeable about recent developments will not only impress your interviewers but also allow you to discuss how you can contribute to the FCA's efforts in fighting financial crime effectively.
