At a Glance
- Tasks: Lead teams in digital forensics and eDiscovery to combat financial crime.
- Company: Join the FCA, a forward-thinking regulator transforming financial services.
- Benefits: Enjoy 30 days holiday, private healthcare, and a generous pension scheme.
- Other info: Flexible working options available; diverse and inclusive workplace culture.
- Why this job: Make a real impact in fighting financial crime while leading innovative projects.
- Qualifications: Proven leadership in digital forensics and strong stakeholder management skills required.
The predicted salary is between 140000 - 165000 £ per year.
The FCA is creating a fair and more resilient financial system, establishing transparent relationships between financial services and customers, building trust in financial markets, and protecting vulnerable consumers. We are driving significant organisational, people, process, and technology transformation to become a more proactive regulator, using data effectively to drive better regulatory decisions.
In March 2025, the FCA launched a new 5-year strategy focusing on four priorities:
- Be a smarter regulator; predictable, purposeful, and proportionate.
- Support sustained economic growth by enabling investment and innovation.
- Help consumers navigate their financial lives by boosting trust and product innovation.
- Fight financial crime, disrupting criminals and supporting firms as an effective line of defence.
This role is within the Enforcement and Market Oversight Division and part of the Enforcement Intelligence Specialist Services (EISS) Directorate. The successful candidate will lead four teams delivering specialist services and business activities in support of the EMO mission to fight financial crime and protect consumers. Responsibilities include:
- Leading high-impact projects and delivering operational support to investigations.
- Identifying efficient and innovative ways of working and managing information.
- Overseeing the delivery of all ICT services for the Specialist Intelligence Department.
- Collaborating with internal ICT teams and external software suppliers.
- Supporting the Director in developing the strategic direction of EISS.
Key responsibilities include:
- Delivering digital forensics in support of investigations.
- Ensuring progression towards ISO17025 accreditation.
- Managing information and business support roles for EISS and EMO.
- Leading the eDiscovery function and maintaining data-led business systems.
- Building and developing the long-term business plan for the department.
- Engaging a range of internal and external stakeholders.
Skills/Experience Required:
- Significant experience in leadership and influencing key stakeholders.
- In-depth knowledge in digital forensics, eDiscovery, and associated technology.
- Strong investigative background and ability to lead investigator training.
- Experience in crisis management and delivering large-scale projects.
- Ability to lead a department of approximately 50 people.
We are committed to creating a diverse and inclusive workplace that reflects the society we serve. We particularly welcome applications from women, disabled, and minority ethnic candidates. Flexible working arrangements are available.
Core benefits include:
- 30 days holiday per year plus bank holidays.
- Private healthcare with Bupa.
- A non-contributory Pension of at least 8% of basic salary.
- Life assurance of eight times your basic salary.
- Income protection.
The closing date for this role is 9:00am on Monday 29 June. Selection will be via a two-stage interview alongside assessment with Mercuri Urval. This role is London based only, with a salary range of £140,000-£165,000.
Head of Department- Digital Services Learning and Business in London employer: Financial Conduct Authority
The FCA is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration in the heart of London. With a strong commitment to employee development, competitive benefits including 30 days of holiday and private healthcare, and a culture that values diversity and inclusion, the FCA empowers its staff to make a meaningful impact in the financial sector while supporting their personal growth. Join us in shaping a fairer financial system and be part of a forward-thinking team dedicated to excellence.
Contact Details:
Financial Conduct Authority Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Department- Digital Services Learning and Business in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to the FCA. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Prepare for the interview by researching the FCA's recent projects and initiatives. Show us that you’re not just interested in the role but also passionate about the organisation’s mission to fight financial crime and protect consumers.
✨Tip Number 3
Practice your leadership stories! We want to hear about your experiences managing teams and driving change. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Head of Department- Digital Services Learning and Business in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Head of Department- Digital Services Learning and Business. Highlight relevant experience in digital forensics, eDiscovery, and leadership skills that align with the FCA's mission.
Craft a Compelling Cover Letter:Your cover letter should tell your story! Explain why you're passionate about fighting financial crime and how your background makes you the perfect fit for this role. Keep it engaging and concise.
Showcase Your Leadership Experience:Since this role involves leading teams, be sure to showcase your leadership experience. Share specific examples of how you've managed teams, influenced stakeholders, and delivered successful projects.
Apply Through Our Website:Don't forget to apply through the Gatenby Sanderson website! It's the best way to ensure your application gets to the right people. Plus, it shows you're following the process as outlined.
How to prepare for a job interview at Financial Conduct Authority
✨Know Your Stuff
Make sure you have a solid understanding of digital forensics and eDiscovery, as well as the relevant regulations like ISO17025. Brush up on your knowledge of the FCA's mission and how your role will contribute to fighting financial crime.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing teams and influencing stakeholders. Be ready to discuss how you've successfully led projects and navigated challenges in previous roles.
✨Be Data-Driven
Since the role involves enhancing data-led business systems, come prepared with insights on how you've used data to drive decisions in past positions. Think about specific metrics or outcomes that demonstrate your impact.
✨Engage with Stakeholders
The FCA values collaboration, so be ready to talk about how you've built and maintained relationships with internal and external partners. Share strategies you've used to engage stakeholders effectively and promote a shared vision.
