Job title: Case Management Team Associate
Division: Supervision, Policy and Competition
Department: Appointed Representative
Salary: National (Edinburgh and Leeds) ranging from £43,100 to £50,266.67 and London from £47,300 to £55,166.67 (salary offered will be based on skills and experience)
This role is graded as: Associate, Regulatory
Your recruitment contact is Shafika via Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.
About the FCA and team We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.
SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting in the Insurance Directorate, the Appointed Representatives (AR) department leads the FCA’s work to reduce harm in the AR regime by improving oversight of principal firms and driving stronger conduct standards across the financial services sector.
Role responsibilities Manage a diverse and complex caseload across markets and business models, including reactive cases, whistleblowing, and multi‑firm projects to identify and mitigate risks of harm, protecting consumers and market integrity
Prepare clear, high quality written documents and communications on sensitive and complex issues ensuring transparency and informed decision making across stakeholders
Build and develop strong relationships with internal and external stakeholders, including senior leaders, negotiating effectively and delivering challenging messages to drive compliance and uphold regulatory standards
Contribute to departmental initiatives and collaborative projects, supporting continuous improvement and delivering outcomes that strengthen the FCA’s mission
Skills required Minimum:
Proven experience of analysing a range of complex information, identifying key risks of harm, and making risk based judgements
Proven experience in a role where excellent written communication skills were required
Demonstratable experience of managing your own case load
Essential:
Ability to make a strong personal impact, persuading with well‑reasoned arguments and challenging, where appropriate
Ability to work effectively with others as part of a team to achieve desired outcomes, including a willingness to learn and develop yourself and others
Ability to work under pressure and prioritise to deliver the most important work contributing to the AR strategy
Benefits 25 days annual leave plus
Division: Supervision, Policy and Competition
Department: Appointed Representative
Salary: National (Edinburgh and Leeds) ranging from £43,100 to £50,266.67 and London from £47,300 to £55,166.67 (salary offered will be based on skills and experience)
This role is graded as: Associate, Regulatory
Your recruitment contact is Shafika via Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.
About the FCA and team We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.
SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting in the Insurance Directorate, the Appointed Representatives (AR) department leads the FCA’s work to reduce harm in the AR regime by improving oversight of principal firms and driving stronger conduct standards across the financial services sector.
Role responsibilities Manage a diverse and complex caseload across markets and business models, including reactive cases, whistleblowing, and multi‑firm projects to identify and mitigate risks of harm, protecting consumers and market integrity
Prepare clear, high quality written documents and communications on sensitive and complex issues ensuring transparency and informed decision making across stakeholders
Build and develop strong relationships with internal and external stakeholders, including senior leaders, negotiating effectively and delivering challenging messages to drive compliance and uphold regulatory standards
Contribute to departmental initiatives and collaborative projects, supporting continuous improvement and delivering outcomes that strengthen the FCA’s mission
Skills required Minimum:
Proven experience of analysing a range of complex information, identifying key risks of harm, and making risk based judgements
Proven experience in a role where excellent written communication skills were required
Demonstratable experience of managing your own case load
Essential:
Ability to make a strong personal impact, persuading with well‑reasoned arguments and challenging, where appropriate
Ability to work effectively with others as part of a team to achieve desired outcomes, including a willingness to learn and develop yourself and others
Ability to work under pressure and prioritise to deliver the most important work contributing to the AR strategy
Benefits 25 days annual leave plus
Contact Details:
Financial Conduct Authority Recruitment Team
