At a Glance
- Tasks: Manage investigations into unauthorised firms and protect consumers in financial markets.
- Company: Join the FCA, a key regulator in UK financial services.
- Benefits: Enjoy 25 days leave, hybrid working, and a non-contributory pension.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Make a real impact on consumer protection and financial integrity.
- Qualifications: Experience in case management and strong understanding of financial regulations required.
The predicted salary is between 53800 - 69000 £ per year.
Division: Supervision, Policy & Competition (SPC)
Department: Scams, Promotions, Engagement & Perimeter (SPEP)
Salary: National (Edinburgh and Leeds) ranging from £53,800 to £69,000 and London £59,200 to £75,000 (salary offered will be based on skills and experience)
This role is graded as: Senior Associate – Regulatory
About The FCA And Team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services. SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting within the Consumer Investments (CI) directorate, the Scams, Promotions, Engagement & Perimeter (SPEP) department brings together expertise from Enforcement and Supervision to address issues across the FCA’s full perimeter, including cryptoassets, high-risk investments and consumer credit. With a particular focus on unauthorised firms, SPEP is leading the implementation of its strategy to police the emerging UK crypto regime, taking action against unlawful crypto promotions under existing financial promotions and financial crime powers, while preparing for full regulation from October 2027 and delivering work aligned to key Public Commitments to protect consumers and markets.
Role Responsibilities
- Manage a diverse caseload of unauthorised firm investigations, prioritising effectively to protect consumers and support fair financial markets.
- Bring clarity to complex information by analysing firm activities and coordinating actions that stop harmful unauthorised conduct.
- Craft clear, concise and technically accurate communications to external stakeholders on potential perimeter breaches.
- Develop reliable partnerships within the FCA and with external organizations to exchange insights and produce unified results.
- Provide supportive, responsive guidance to colleagues across the FCA on issues relating to unauthorised business.
- Contribute your perspective to wider strategic work across Consumer Investments and Enforcement, shaping long‑term consumer protection.
- Work on cases of national significance within a specialist team, deepening your skills in serious financial misconduct.
- Grow your career in a supportive environment that values learning, encourages development and empowers you to use your skills to improve outcomes for millions of UK consumers.
Minimum Skills Required
- Prior experience of handling a high volume of cases and effectively managing competing work streams, often needing quick turnarounds.
- Proven experience in developing and supporting project strategies, including identifying key risks, implementing mitigation plans and structuring projects into clear and relevant work streams.
- Demonstrable experience in managing documents and evidence, ensuring accuracy, organisation and compliance throughout the process.
Essential
- Strong understanding of the Financial Services and Markets Act 2000, including the Regulated Activities Order and an understanding of the FCA’s structure, principles and responsibilities.
- Good knowledge of the crypto sector and FCA risk framework.
- Ability to assess complex, data‑heavy information with clarity, using sound judgement and explaining decisions confidently when needed.
- Experienced in managing a demanding workload, balancing priorities and maintaining accuracy when deadlines are tight.
- Skilled in writing clear, concise summaries, drafting straightforward documents and communicating technical points in an accessible way.
- Skilled in research, with the ability to gather, structure and evaluate information to identify next steps.
- Open to learning, taking initiative and contributing ideas to support continuous improvement.
- Effective at creating positive, collaborative relationships with stakeholders, acknowledging diverse perspectives and contributing across teams.
Benefits
- 25 days annual leave plus bank holidays.
- Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders).
- Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors).
- Non‑contributory pension (8–12% depending on age) and life assurance at eight times your salary.
- Private healthcare with Bupa, income protection and 24/7 Employee Assistance.
- 35 hours of paid volunteering annually.
- A flexible benefits scheme designed around your lifestyle.
Disability confident: Our hiring approach
We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long‑term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.
Useful information and timelines
- Job advert close: 7th June 2026 at Midnight
- CV Review/Shortlist: 9th June 2026
- Interviews: w/c 15th June 2026
Senior Case Officer (12 month Fixed Term Contract) in Leeds employer: Financial Conduct Authority
The FCA is an exceptional employer, offering a dynamic work environment where you can make a significant impact on consumer protection and financial market integrity. With a strong commitment to employee development, a flexible benefits scheme, and a supportive culture that values collaboration and innovation, you'll find ample opportunities for growth in this pivotal role based in vibrant locations like Edinburgh and Leeds. Join us to be part of a forward-thinking team dedicated to shaping the future of UK financial services while enjoying a healthy work-life balance.
Contact Details:
Financial Conduct Authority Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Case Officer (12 month Fixed Term Contract) in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the FCA, especially in the SPC division. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into the FCA's recent initiatives, especially around scams and crypto. Show us you’re not just interested in the role but also passionate about what we do!
✨Tip Number 3
Practice your case management skills! Think of examples from your past work where you handled complex cases or tight deadlines. We want to see how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our online portal! It’s the only way to get your application seen. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Senior Case Officer (12 month Fixed Term Contract) in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Case Officer role. Highlight your experience with managing cases, especially in financial services, and showcase your understanding of the FCA's principles. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Keep it concise but impactful – we love a good story that connects your experience to our mission.
Showcase Your Communication Skills:Since the role involves crafting clear communications, make sure your application reflects your writing skills. Use straightforward language and structure your documents well. We appreciate clarity and conciseness, so let that shine through!
Apply Through Our Website:Remember, applications must be submitted through our online portal. Don’t send them via email or social media – we won’t be able to consider them. So, head over to our website and get your application in before the deadline!
How to prepare for a job interview at Financial Conduct Authority
✨Know Your Stuff
Make sure you have a solid understanding of the Financial Services and Markets Act 2000, especially the Regulated Activities Order. Brush up on the FCA’s structure and responsibilities, as well as current issues in the crypto sector. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Experience
Prepare to discuss your previous experience managing a high volume of cases and how you've handled competing work streams. Be ready with specific examples that highlight your ability to prioritise effectively and deliver results under pressure. This will demonstrate your capability to manage the diverse caseload expected in this role.
✨Communicate Clearly
Practice crafting clear and concise communications, as you'll need to explain complex information to various stakeholders. Think about how you can simplify technical points and make them accessible. You might even want to prepare a few written examples to share during the interview.
✨Build Relationships
Emphasise your ability to create positive, collaborative relationships with colleagues and external organisations. Think of examples where you've successfully worked with others to achieve a common goal. This will show that you can contribute to the FCA's mission of protecting consumers and ensuring fair financial markets.
