At a Glance
- Tasks: Support CASS Operations by analysing data and improving processes for consumer protection.
- Company: Join a leading regulatory body focused on consumer safety and financial integrity.
- Benefits: Enjoy 25 days leave, private healthcare, and a flexible benefits scheme.
- Other info: Hybrid working model with excellent career growth opportunities.
- Why this job: Make a real difference in protecting client assets while developing your analytical skills.
- Qualifications: Experience with case management systems and strong analytical skills required.
The predicted salary is between 43100 - 53700 € per year.
Division: Supervision, Policy and Competition
Department: Resolution Strategy, Operations and CASS (ReSOC)
Salary: National (Edinburgh and Leeds) ranging from £43,100 to £53,700 and London £47,300 to £59,000 per annum (Salary offered will be based on skills and experience)
Grade: Associate
Regulatory Responsibilities
- Support the CASS Operations, Data and Risk team as a first‑line intake point for information and data received by ReSOC (from firms, auditors and internal stakeholders).
- Apply a consistent, risk‑based approach to prioritise incoming correspondence and data, identify key themes and potential consumer harm indicators, and escalate appropriately within agreed timescales.
- Produce concise analysis and MI for stakeholders to support timely decision‑making and effective allocation of work across ReSOC and wider FCA teams, ensuring decisions are well informed and aligned to consumer protection goals.
- Develop deep knowledge of the CASS regime, enhancing your grasp of how firms protect client assets across the UK.
- Identify recurring issues, bottlenecks and avoidable rework; propose and implement process improvements (templates, guidance, automation opportunities, standard operating procedures) to improve efficiency and quality.
Minimum Skills Required
- Prior experience of case management systems (e.g., Salesforce, Tableau) and related workflows.
- Prior experience of data analysis and reporting using large datasets.
- Demonstrable experience of using MS Excel to an intermediate level.
Essential Skills
- Keystone attention to detail and solid analytical skills, paired with an open, innovative mindset that encourages new ideas and collaborative problem solving.
- Ability to build positive relationships with key stakeholders, representing the department with confidence, warmth and credibility.
- Highly effective communication skills, using clear, audience‑focused reasoning to translate complex issues into concise messages for a wide range of audiences.
- Supportive organisational approach, able to balance multiple priorities, manage demanding timescales and create a steady, structured workflow for yourself and others.
- Experience reviewing processes and workflows, supported by well organised document management skills that help teams work smoothly and consistently.
Benefits
- 25 days annual leave plus bank holidays.
- Non‑contributory pension (8–12% depending on age) and life assurance at eight times your salary.
- Private healthcare with Bupa, income protection, and 24/7 Employee Assistance.
- 35 hours of paid volunteering annually.
- Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders), changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors).
- A flexible benefits scheme designed around your lifestyle.
Resolution Strategy, Operations and CASS Analyst (12 month Fixed Term Contract/Acting Up/Secondment) in Leeds employer: Financial Conduct Authority
As a leading employer in the financial regulatory sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training opportunities and a supportive culture that values diverse perspectives. With competitive benefits including a generous leave policy, non-contributory pension, and private healthcare, we ensure our team members are well-supported both professionally and personally, making us an excellent choice for those seeking meaningful and rewarding employment in Edinburgh or Leeds.
Contact Detail:
Financial Conduct Authority Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Resolution Strategy, Operations and CASS Analyst (12 month Fixed Term Contract/Acting Up/Secondment) in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We recommend practising common interview questions and having your own questions ready. This shows you're genuinely interested and helps you stand out from the crowd.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from the interview to show you were engaged and are still keen on the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Resolution Strategy, Operations and CASS Analyst (12 month Fixed Term Contract/Acting Up/Secondment) in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with case management systems and data analysis. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Analytical Skills:Since this role is all about data and analysis, be sure to include specific examples of how you've used MS Excel or other tools to analyse large datasets. We love seeing those keystone attention to detail and solid analytical skills in action!
Communicate Clearly:When writing your application, keep it clear and concise. Use straightforward language to explain complex issues, just like you would in the role. We appreciate effective communication that gets straight to the point!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Financial Conduct Authority
✨Know Your CASS Inside Out
Make sure you have a solid understanding of the CASS regime and how it impacts client asset protection. Brush up on key themes and potential consumer harm indicators, as these will likely come up in your interview.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with data analysis and case management systems like Salesforce or Tableau. Bring examples of how you've used MS Excel to analyse large datasets and produce concise reports that support decision-making.
✨Demonstrate Your Communication Prowess
Practice translating complex issues into clear, audience-focused messages. You might be asked to explain a complicated concept, so think about how you can break it down for different stakeholders.
✨Highlight Your Process Improvement Experience
Think of specific instances where you've identified bottlenecks or inefficiencies in workflows. Be ready to share how you proposed and implemented improvements, showcasing your innovative mindset and attention to detail.
