At a Glance
- Tasks: Provide top-notch administrative support and help keep our team running smoothly.
- Company: Join the FCA, a key player in regulating UK financial services.
- Benefits: Enjoy 25 days of leave, hybrid work, and a non-contributory pension.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Strong communication skills and experience in fast-paced admin roles required.
- Other info: Diverse and inclusive culture with flexible working options available.
The predicted salary is between 25000 - 33333 £ per year.
Overview
Division: Authorisations
Department: Register & Authorisation Services
Salary – National (Edinburgh and Leeds) ranging from £25,000 to £33,333 and London £27,500 to £35,000 per annum (Salary offered will be based on skills and experience)
This role is graded as: Professional Support – Level 10 - Corporate
About the FCA and team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. The Authorisations Division serves as the initial point of contact for firms and individuals seeking to provide regulated financial services in the UK, making authorisation decisions to ensure applicants meet the FCA’s standards. Register & Authorisations Services (RAS) department acts as a central hub within the division, providing high quality shared services that underpin the effective and efficient delivery of Authorisations. Our vision is to deliver reliable, high quality Financial Services Register products and to strengthen Authorisations through robust operational support, well designed processes and consistently high standards of service.
Role responsibilities
- Ensure the RAS teams operate efficiently by delivering high‑quality administrative and logistical support, including diary management for the RAS management team, coordinating meetings, travel arrangements, and schedules as required.
- Ensure divisional communication channels are kept up to date, including intranet updates and information flow across RAS, while gaining practical insight into data management and the FCA’s evolving approach to storing and using data.
- Work collaboratively across RAS to support cross‑department coordination and onboarding activities, while providing administrative support that ensures consistent processes, effective document management, and smooth operational governance.
- Organise and coordinate department team events including logistics, scheduling, and materials, while contributing to a fun, focused, effective team.
- Providing cross‑divisional administrative support during busy periods or resource gaps while working at the FCA’s frontline to quickly develop a solid understanding of how authorisations operate.
Skills required
Minimum:
- Proven experience in a role which has required clear written and verbal communication skills, along with the ability to cultivate and manage stakeholder relationships across all levels.
- Proven experience working in an environment with competing deadlines, combining solid organisational, prioritisation and time management skills, with the ability to work in a structured way and deliver high-quality results.
- Proven experience in delivering high-quality administrative support, including mailbox management.
Essential:
- Proficient in using Microsoft Office applications including Word, Excel, PowerPoint and Outlook.
- Ability to analyse and rapidly assimilate new information and understand complex issues, and provide practical recommendations, while maintaining discretion and composure when handling sensitive and high‑stakes matters.
- Ability to work on their own initiative and plan effectively, prioritising tasks and handling competing deadlines, while also contributing positively within a team to meet shared goals.
- Experience handling highly confidential and sensitive staff information with discretion, professionalism, integrity, and the ability to maintain security, trust, and confidentiality of information.
- Responsive to changing circumstances and action-oriented, taking initiative to address challenges with a positive, solution-focused mindset and following them to completion.
- Agile and able to handle shifting priorities, with the ability to work effectively during tight deadlines while maintaining strong attention to detail.
Benefits
- 25 days annual leave plus bank holidays.
- Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors).
- Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary.
- Private healthcare with Bupa, income protection, and 24/7 Employee Assistance.
- 35 hours of paid volunteering annually.
- A flexible benefits scheme designed around your lifestyle.
Our values & culture
Our colleagues are the key to our success as a regulator. We are committed to promoting a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation. If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
Disability Confident: our hiring approach
We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.
Useful information and timeline
Advert Closing: 18th March 2026
CV Review/Shortlist: 20th March 2026
Interviews: Commencing 26th March 2026
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.
Professional Administrative Support (12 Months’ Secondment / 12 Months\' Fixed Term Contract) in Leeds employer: Financial Conduct Authority
Contact Detail:
Financial Conduct Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Administrative Support (12 Months’ Secondment / 12 Months\' Fixed Term Contract) in Leeds
✨Tip Number 1
Get to know the company! Research the FCA and its values. Understanding their mission will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to administrative support. Think about how your skills align with the role and be ready to share specific examples from your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the only way to ensure your application gets seen. Plus, it shows you’re following the process and paying attention to details, which is key for this role.
We think you need these skills to ace Professional Administrative Support (12 Months’ Secondment / 12 Months\' Fixed Term Contract) in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that match the job description. We want to see how you fit into our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Show Your Enthusiasm: Let your passion for the role and the FCA shine through in your application. We love candidates who are excited about the opportunity to contribute to our mission of keeping financial markets fair and effective.
Follow the Application Process: Remember to submit your application through our online portal. Applications sent via email or social media won’t be considered, so make sure you follow the process to ensure we receive your application!
How to prepare for a job interview at Financial Conduct Authority
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Professional Administrative Support role. Familiarise yourself with the key tasks like diary management, coordinating meetings, and providing administrative support. This will help you demonstrate your knowledge and show how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
Since clear written and verbal communication is crucial for this position, prepare examples that highlight your experience in managing stakeholder relationships. Think of specific situations where you successfully communicated complex information or resolved conflicts, as these will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
The role requires solid organisational and time management skills. Be ready to discuss how you prioritise tasks and manage competing deadlines. You could even share a story about a time when you juggled multiple responsibilities and still delivered high-quality results.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle sensitive information and shifting priorities. Prepare for scenario-based questions where you might need to explain how you would react in certain situations, especially those involving confidentiality or tight deadlines. This will show your problem-solving skills and your ability to stay composed under pressure.