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- Tasks: Lead policy development and support a motivated team in consumer protection.
- Company: Join the FCA, shaping the future of UK financial services.
- Benefits: Competitive salary, 25 days leave, and opportunities for professional growth.
- Why this job: Make a real impact on consumer rights and financial market fairness.
- Qualifications: Experience in policy, strong drafting skills, and stakeholder management.
- Other info: Dynamic role with a focus on collaboration and inclusivity.
The predicted salary is between 59100 - 69000 £ per year.
Division: Supervision, Policy and Competition
Department: Cross-Cutting Policy & Strategy (CCPS)
Salary: National (Edinburgh and Leeds) ranging from £59,100 to £69,000 and London from £64,900 to £76,000 (salary offered will be based on skills and experience)
This role is graded as: Lead Associate, Regulatory
About the FCA and team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.
SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting in Cross-Cutting Policy & Strategy (CCPS), the redress and CMC policy team owns the policy framework for consumer redress, including rules on complaints handling, compensation, and claims management, and provides specialist advice across the FCA to support effective outcomes and identify potential firm-level risks.
Role responsibilities
- Support the manager in overseeing team activities, allocating tasks and tracking progress to ensure high quality delivery and a motivated, well-supported workforce.
- Oversee the development of 2–3 Associates through coaching and mentoring to improve team capability and long term performance.
- Shape team and departmental strategy while managing key stakeholder relationships to ensure alignment and informed decision making.
- Facilitate knowledge sharing and serve as an escalation point for complex issues to enhance team confidence and operational performance.
- Lead the development of impactful policy proposals, papers, and consultation materials.
- Oversee the delivery of accurate, timely policy advice to supervisors, firms, consumers, and industry bodies to support sound decisions and a resilient financial ecosystem.
Skills required
Minimum:
- Prior policy experience, with experience of dealing with complex policy issues relevant to consumer protection in regulated industries.
- Demonstratable experience of precise and concise drafting with strong attention to detail, with experience of drafting for a range of audiences.
- Prior experience of managing stakeholder relationships, including experience of distilling complex issues into succinct messages & presenting confidently to a variety of internal and external stakeholders.
Essential:
- Evidence of analysing large amounts of complex information, identifying the key themes, drawing logical conclusions and developing and implementing strategies.
- Strong management capability (e.g., project management) to help plan, prioritise and allocate work within the team.
- Ability to work independently, use sound judgement and elevate issues appropriately.
- A curious and inquisitive mindset, and an ambition to deliver in the public interest.
- Inclusive approach – respects the diversity of cultural, social and academic backgrounds found in the organisation and able to adapt personal style to effectively engage individuals from a wide-range of backgrounds.
Benefits: 25 days annual leave plus
Policy Lead Associate - Redress in Leeds employer: Financial Conduct Authority
Contact Detail:
Financial Conduct Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Policy Lead Associate - Redress in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the FCA on LinkedIn. A friendly chat can give us insider info about the role and help you stand out when applying.
✨Tip Number 2
Prepare for the interview by researching the latest trends in consumer protection and financial regulation. We want to see that you’re not just interested in the role, but also passionate about making a difference in the industry.
✨Tip Number 3
Practice your responses to common interview questions, especially around policy issues and stakeholder management. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the only way to ensure your application gets seen. Plus, it shows you’re serious about joining the FCA team.
We think you need these skills to ace Policy Lead Associate - Redress in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Policy Lead Associate - Redress. We want to see how your skills in policy development and stakeholder management can shine through!
Showcase Your Writing Skills: Since this role requires precise and concise drafting, include examples of your writing that demonstrate your attention to detail. We love seeing clear communication, so don’t hold back on showcasing your best work!
Highlight Your Experience: Be sure to mention any prior policy experience, especially related to consumer protection. We’re looking for candidates who can analyse complex information and develop strategies, so make that clear in your application.
Apply Through Our Website: Remember, applications must be submitted through our online portal. We won’t accept applications via social media or email, so make sure you apply directly on our website to ensure your application is considered!
How to prepare for a job interview at Financial Conduct Authority
✨Know Your Policy Inside Out
Make sure you’re well-versed in the current policies related to consumer protection and redress. Brush up on recent changes in regulations and be ready to discuss how they impact the financial services sector.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed stakeholder relationships in the past. Be ready to explain how you distilled complex issues into clear messages for different audiences, as this is crucial for the role.
✨Demonstrate Your Analytical Prowess
Be prepared to discuss how you analyse large amounts of information. Bring examples of how you've identified key themes and developed strategies based on your findings, as this will show your ability to handle complex policy issues.
✨Exhibit Your Leadership Qualities
Think of instances where you've coached or mentored others. Highlight your management capabilities and how you’ve motivated a team to deliver high-quality work, as this aligns with the responsibilities of the role.
