Salesforce Product Architect in Ledston

This role is graded as: Technical Specialist – Regulatory

About the FCA and team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. The Data, Technology and Innovation (DTI) division enables the FCA to be a digital‑first, data‑led smart regulator by delivering a secure, agile, and cost‑effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency. Sitting within DTI, the Digital Systems team delivers the systems that enable the FCA to be a more effective and smarter regulator.

Role responsibilities

• Produce architectural product solutions including technology and service ensuring solutions meet product objectives in a repeatable and generic fashion and consider capacity management, ITSCM, security and software licensing requirements.
• Identify opportunities for product innovation and shape design proposals for taking this forward.
• Shape product roadmaps which identify the scope, prioritisation and timeframes for delivery of capability.
• Provide contributions to the relevant communities of practice through thought leadership, coaching, and mentoring to help colleagues grow business, technical, and product architect skills across Technology.
• Work on high‑impact, fast‑paced initiatives using the latest tools, technologies, and training, so you can continually build in‑demand skills and stay in your profession.
• Collaborate in a friendly, inclusive environment with a genuinely supportive management team, enabling you to perform at your best and grow with confidence.
• Gain real‑world experience across regulated industries by contributing to meaningful work that safeguards critical services, making a real difference to the lives of millions of people.

Skills required

• Proven experience working with Salesforce CRM.
• Experience as a product architect Software, Data, Application, System, or Security with architectural responsibility for software products.
• Significant experience of working through the end‑to‑end project and product delivery lifecycle with employees, third‑party or offshore suppliers following development methodologies (Prince2, Scrum, Agile, DevOps).
• Salesforce proficiency including Salesforce Architect Developer Admin certifications with progress toward additional certifications and experience with Salesforce OmniStudio Vlocity.
• Extensive solution architecture background with significant experience in financial services or government regulatory bodies delivering strategies roadmaps and architectural delivery plans on large‑scale projects.
• Demonstrated ability to innovate within a product stack while maintaining enterprise architecture adherence abstracting project‑specific needs into reusable generic product architectures.
• Formal architecture methodology experience including TOGAF and ITIL certification practical use of architecture modelling tools such as Erwin and Solidatus and UML proficiency.
• Broad technology knowledge across modern technology trends and industry standards with understanding of IT products as services and best‑practice application solution and platform architectures.
• Commercially aware with the ability to understand supplier proposals manage trade‑offs and promote cost‑effective architectural solutions.
• Experience managing architectural risk across the full project lifecycle and live run environments ensuring stability scalability and compliance.

28 days annual leave plus bank holidays. Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors). Non‑contributory pension (8–12% depending on age) and life assurance at eight times your salary. Private healthcare with Bupa, income protection, and 24/7 Employee Assistance. 35 hours of paid volunteering annually. A flexible benefits scheme designed around your lifestyle.

Our values & culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part‑time and job sharing where applicable.

Disability Confident: our hiring approach

We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long‑term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.