Insurance Supervision Associate

Salary: National (Edinburgh and Leeds) ranging from £43,100 to £53,100 and London from £47,300 to £57,300 (salary offered will be based on skills and experience). This role is graded as: Associate Level 8 - Regulatory.

About The FCA And Team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. Sitting in the Insurance Directorate, the Market Interventions (Flexible) department supervises a diverse mix of retail and wholesale insurance firms, across five teams: three Portfolio Delivery Teams and two Reactive Supervision Teams. This role is within the Retail Portfolio Delivery team - which has recently been at the heart of key pieces of high-profile work including ensuring firms are valuing written off cars fairly, addressing issues in claims handling and leading our work on financial inclusion.

Role Responsibilities

• Identify and mitigate conduct and prudential risks in insurance firms and markets, helping to protect consumers and maintain confidence in the financial system.
• Review information provided by firms and other external sources to extract and present key insights, enabling informed decisions that drive effective regulatory outcomes.
• Apply your experience, knowledge and judgement to make risk-based decisions, ensuring proportionate and timely interventions that safeguard market integrity.
• Engage directly with senior executives at firms to address issues and intervene where necessary, facilitating positive change and improving industry standards.
• Progress casework and project plans to meet milestones and service level agreements, ensuring delivery that supports organisational priorities and regulatory objectives.
• Lead on scoping and delivering cross-cutting multi-firm projects, identifying emerging risks to shape the future portfolio strategies and using data effectively to identify outlier firms and subsequently developing effective remediation strategies to reduce potential harm.

Minimum Skills required

• Prior experience in the financial services sector, developing strategies and resolving issues.
• Prior experience in working effectively with business models and managing conduct risks within the financial industry.
• Experience of managing relationships with external and internal stakeholders.
• Experience of summarising information - drawing out key points and presenting them clearly in writing.
• Being willing to learn and develop, taking on new responsibilities and adopting a flexible pragmatic approach to your work.
• Proven ability to manage casework and projects efficiently.

Benefits

• 25 days annual leave plus bank holidays.
• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary.
• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance.
• 35 hours of paid volunteering annually.
• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors).
• A flexible benefits scheme designed around your lifestyle.

Our Values & Culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability Confident: Our Hiring Approach

We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes- we may progress applicants whose experience most closely matches the role’s key requirements.

Useful Information and Timeline

• Advert Close: Sunday 8th February.
• CV Review/Shortlist: Tuesday 10th February.
• First Interview: w/c 16th February.