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- Tasks: Manage daily financial operations and support customer queries with empathy.
- Company: Join the FCA, a key regulator ensuring fairness in UK financial markets.
- Benefits: Enjoy 25 days holiday, private healthcare, and a flexible benefits scheme.
- Other info: Flexible working arrangements available; we value diversity and inclusion.
- Why this job: Make a real impact in finance while developing valuable skills in a supportive team.
- Qualifications: Experience in high-volume workloads and payment allocation is essential.
The predicted salary is between 28800 - 43100 £ per year.
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Finance Cashiering Team Administrator, Leeds
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Client:
Location:
Leeds, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
d690d1e96e50
Job Views:
5
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
Finance Cashiering Team Administrator
Department – Revenue
Division – Corporate Services
Salary – National (Edinburgh and Leeds) ranging from £28,800 to £35,000 and London £31,600 to £37,000 pro rata (salary offered will be based on skills and experience)
About the FCA
The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.
The successful candidate will join a close-knit team of four within the wider Revenue and Finance department, which oversees invoicing, payment processing and collection for more than 45,000 firms. In 2024/25, the Revenue team successfully collected £2 billion, reflecting its central role in supporting financial operations at scale.
What will you be doing?
Take ownership of the daily receipting process, contributing to accurate and efficient financial operations
Manage the email bounce-back process with care, supporting effective communication and resolution
Respond empathetically and clearly to customer queries via email, building trusted relationships
Allocate payments received by cheque, card and electronic methods while thoughtfully resolving related queries
Provide collaborative support across cashiering functions, including Direct Debits, Unallocated Receipts and Credit Card Reconciliations
Partner with account handlers during quieter periods to help address overdue invoices, write-offs and credits with a solutions-focused mindset
What you will get from the role
Contribute meaningfully to shaping the financial sector during a pivotal period of transformation, gaining a rare and holistic understanding of the industry
Collaborate closely with internal and external stakeholders to deliver impactful outcomes aligned with shared goals, while developing your insight across the financial services spectrum
Get involved in continuous improvement initiatives within the team and department, helping to refine processes and embed positive change
Potential support to Study for AAT/ CIMA
Which skills are required?
We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process (to learn more about the Disability Confident Scheme Click Here).
Minimum
Prior experience managing high-volume workloads to a consistent standard within tight deadlines, demonstrating initiative and reliability
Prior experience in payment allocation and reconciliations, with intermediate use of Excel functions such as VLOOKUPs and Pivot Tables
Prior experience learning and operating multiple software systems simultaneously, with a proactive, can-do approach to navigating change
Strong organisational capability with a proactive approach to managing competing priorities, escalating effectively and delivering work to high standards and agreed timelines
Excellent interpersonal skills with the ability to build trust, communicate with clarity and empathy and engage confidently across all levels of the organisation—both in writing and conversation
A collaborative mindset and willingness to actively contribute in team settings, offering support and input where it\’s needed most
Highly organised with a keen eye for detail, capable of balancing multiple tasks while sustaining quality and focus
Demonstrated experience of working cooperatively with others—contributing to outcomes through shared effort across formal and informal teams
Sound judgement and the ability to make informed decisions independently, guided by initiative and a solutions-oriented approach
Our Values & Diversity
We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.
Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.
Did you know? 50% of our Executive Committee were the first in their family to attend university.
Benefits of working at the FCA
25 days holiday per year plus bank holidays
Private healthcare with Bupa
A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)
Life assurance of eight times your basic salary
Income protection
We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.
We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours and job shares.We can’t promise to give you exactly what you want but we can explore what might work best for both sides.
Follow this link to see what life is like at the FCA – Life at the FCA
Application Support
We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.
If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.
Useful Information and Timeline
This role is graded as: Associate- Corporate
SC Clearance is required for this role (SC Guidance)- you will hold or will be required to obtain Security Clearance (SC) level vetting
When submitting your application, please tailor your CV to highlight how you meet the minimum and essential requirements above.
Timeline:
Advert Closing Date: Sunday 3rd August 2025 (Midnight)
CV Review/Shortlist: w/c 05th August 2025
Interviews: w/c 11th August 2025
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.
If you are interested in learning more about the role, please contactSteve Christopher on k
Applications must be submitted through our online portal. Applications sent via email will not be accepted
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Finance Cashiering Team Administrator employer: Financial Conduct Authority
Contact Detail:
Financial Conduct Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Cashiering Team Administrator
✨Tip Number 1
Familiarise yourself with the Financial Conduct Authority's mission and values. Understanding their commitment to fair and competitive financial markets will help you align your responses during interviews, showcasing your enthusiasm for contributing to their goals.
✨Tip Number 2
Highlight your experience with high-volume workloads and payment allocation in conversations. Be ready to share specific examples of how you've managed tight deadlines and maintained accuracy, as this is crucial for the Finance Cashiering Team Administrator role.
✨Tip Number 3
Prepare to discuss your proficiency with Excel, particularly functions like VLOOKUPs and Pivot Tables. Being able to demonstrate your technical skills in a practical context can set you apart from other candidates.
✨Tip Number 4
Showcase your interpersonal skills by preparing to discuss how you've built trust and communicated effectively in previous roles. The ability to engage confidently with various stakeholders is essential for success in this position.
We think you need these skills to ace Finance Cashiering Team Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in managing high-volume workloads, payment allocation, and reconciliations. Use specific examples that demonstrate your organisational skills and attention to detail.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your interpersonal skills and ability to build trust. Mention how your proactive approach aligns with the FCA's values and how you can contribute to their financial operations.
Highlight Relevant Skills: In your application, emphasise your proficiency in Excel functions like VLOOKUPs and Pivot Tables, as well as your experience with multiple software systems. This will show that you have the technical skills needed for the role.
Showcase Team Collaboration: Provide examples of how you've successfully worked in team settings. Highlight your collaborative mindset and willingness to support colleagues, which is essential for the close-knit environment at the FCA.
How to prepare for a job interview at Financial Conduct Authority
✨Showcase Your Organisational Skills
As a Finance Cashiering Team Administrator, you'll need to manage competing priorities effectively. Be prepared to discuss specific examples from your past experiences where you successfully handled multiple tasks while maintaining high standards.
✨Demonstrate Your Interpersonal Skills
The role requires excellent communication and empathy when responding to customer queries. Think of instances where you've built trust with clients or colleagues, and be ready to share these stories during the interview.
✨Highlight Your Technical Proficiency
Familiarity with Excel functions like VLOOKUPs and Pivot Tables is essential. Brush up on these skills and be ready to discuss how you've used them in previous roles, especially in payment allocation and reconciliations.
✨Emphasise Your Collaborative Mindset
The FCA values teamwork, so be prepared to talk about how you've contributed to team efforts in the past. Share examples of how you've supported colleagues or worked together to achieve common goals, particularly in finance-related tasks.