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- Tasks: Enhance SaaS platforms and design workflows for better digital experiences.
- Company: Join the FCA, a key player in regulating UK financial services.
- Benefits: Competitive salary, 25 days annual leave, and opportunities for professional growth.
- Why this job: Make a real impact on financial markets while working in a dynamic tech environment.
- Qualifications: Experience in system administration and Agile environments is essential.
- Other info: Collaborative DevOps team focused on continuous learning and knowledge-sharing.
The predicted salary is between 52000 - 69000 £ per year.
Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.
Salary: National (Edinburgh and Leeds) £52,400‑£69,000; London £57,700‑£75,000 (salary offered will be based on skills and experience).
About the FCA and Team: We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers and contributing to economic growth. The Data, Technology and Innovation (DTI) division enables the FCA to be a digital‑first, data‑led smart regulator by delivering a secure, agile and cost‑effective technology and data ecosystem that promotes better decisions, transparency and operational efficiency. Sitting within DTI, the Core Technology team is the FCA’s digital backbone, delivering secure, scalable and resilient infrastructure for regulatory excellence.
Role Responsibilities:
- Shape and enhance key SaaS platforms like Jira, Atamis, Adaptive Work and more, helping to build smarter, smoother digital experiences.
- Design and evolve workflows and new features in an Agile/Scrum environment where your insights genuinely contribute to improvement.
- Manage the delivery of product enhancements from configuration and integrations to upgrades ensuring systems stay reliable and future‑ready.
- Analyse complex issues as part of second‑ and third‑line support, collaborating closely with experienced vendor teams.
- Contribute to core service management processes across ERP products, keeping change, incident and request workflows running effectively.
- Join a tight‑knit DevOps team where knowledge‑sharing, practical learning and continuous growth are part of everyday life.
Skills required:
- Extensive experience in system administration across SaaS or enterprise platforms, including configuring workflows, troubleshooting issues and delivering enhancements using tools such as Jira or Salesforce (Atamis).
- Demonstrated experience working in Agile environments, managing product backlogs, gathering requirements with stakeholders, supporting UAT and contributing to full change‑deployment cycles.
- Prior experience applying IT Service Management (ITIL) practices, resolving incidents, executing change processes and producing data‑driven reporting and analysis using advanced Excel skills.
Essential:
- Demonstrated capabilities in problem‑solving, organisation and attention to detail, allowing for precise work, clear documentation and effective handling of competing priorities.
- Ability to communicate clearly and effectively, ensuring information is understood and enabling effective cross‑team collaboration.
- Experience with system integrations such as APIs, alongside knowledge of project management practices, quality assurance and assessing change impacts.
- Ability to plan effectively, manage your own workload and build trustworthy working relationships, with Agile delivery certifications considered highly desirable.
Benefits: 25 days annual leave plus
Salesforce Administrator in Edinburgh employer: Financial Conduct Authority
Contact Detail:
Financial Conduct Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the FCA on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to Salesforce administration and Agile methodologies. We want to show off our skills and confidence!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how we tackled complex issues in previous roles, especially with SaaS platforms.
✨Tip Number 4
Don’t forget to apply through the FCA's online portal! It’s the only way to get our application seen, so let’s make sure we follow the rules and submit it right.
We think you need these skills to ace Salesforce Administrator in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce Administrator role. Highlight your experience with SaaS platforms, Agile environments, and any relevant ITIL practices. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your problem-solving skills and attention to detail – we love that!
Showcase Relevant Experience: When filling out your application, be sure to showcase your experience with tools like Jira or Salesforce. We’re interested in how you've managed product backlogs and supported UAT, so give us the details!
Apply Through Our Website: Remember, applications must be submitted through our online portal. We won’t accept applications via social media or email, so make sure you apply through our website to ensure your application gets seen!
How to prepare for a job interview at Financial Conduct Authority
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand the key features, functionalities, and recent updates. Be ready to discuss how you've used Salesforce in past roles, especially in relation to system administration and workflow configuration.
✨Showcase Your Agile Experience
Since the role involves working in an Agile/Scrum environment, be prepared to share specific examples of how you've contributed to Agile projects. Talk about your experience managing product backlogs, gathering requirements, and supporting user acceptance testing (UAT).
✨Demonstrate Problem-Solving Skills
The interviewers will want to see your problem-solving capabilities. Prepare to discuss complex issues you've resolved in previous roles, particularly those involving second- and third-line support. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Be ready to explain technical concepts in a way that non-technical stakeholders can understand, as cross-team collaboration will be essential.
