At a Glance
- Tasks: Support CASS Operations and Data team, analyse data, and improve processes.
- Company: Join a leading regulatory body focused on consumer protection.
- Benefits: Generous annual leave, pension scheme, private healthcare, and volunteering opportunities.
- Other info: Enjoy a hybrid work model and a supportive, innovative environment.
- Why this job: Make a real impact on consumer protection while developing your analytical skills.
- Qualifications: Experience with case management systems and strong data analysis skills required.
The predicted salary is between 43100 - 53700 £ per year.
Division: Supervision, Policy and Competition
Department: Resolution Strategy, Operations and CASS (ReSOC)
Salary: National (Edinburgh and Leeds) ranging from £43,100 to £53,700 and London £47,300 to £59,000 per annum (Salary offered will be based on skills and experience)
Grade: Associate, Regulatory
Responsibilities
- Support the CASS Operations, Data and Risk team as a first‑line intake point for information and data received by ReSOC (from firms, auditors and internal stakeholders).
- Apply a consistent, risk‑based approach to prioritise incoming correspondence and data, identify key themes and potential consumer harm indicators, and escalate appropriately within agreed timescales.
- Produce concise analysis and MI for stakeholders to support timely decision‑making and effective allocation of work across ReSOC and wider FCA teams, ensuring decisions are well informed and aligned to consumer protection goals.
- Develop deep knowledge of the CASS regime, enhancing your grasp of how firms protect client assets across the UK.
- Identify recurring issues, bottlenecks and avoidable rework; propose and implement process improvements (templates, guidance, automation opportunities, standard operating procedures) to improve efficiency and quality.
Minimum Skills Required
- Prior experience of case management systems (e.g., Salesforce, Tableau) and related workflows.
- Prior experience of data analysis and reporting using large datasets.
- Demonstrable experience of using MS Excel to an intermediate level.
Essential Skills
- Keystone attention to detail and solid analytical skills, paired with an open, innovative mindset that encourages new ideas and collaborative problem solving.
- Ability to build positive relationships with key stakeholders, representing the department with confidence, warmth and credibility.
- Highly effective communication skills, using clear, audience‑focused reasoning to translate complex issues into concise messages for a wide range of audiences.
- Supportive organisational approach, able to balance multiple priorities, manage demanding timescales and create a steady, structured workflow for yourself and others.
- Experience reviewing processes and workflows, supported by well organised document management skills that help teams work smoothly and consistently.
Benefits
- 25 days annual leave plus bank holidays.
- Non‑contributory pension (8–12% depending on age) and life assurance at eight times your salary.
- Private healthcare with Bupa, income protection, and 24/7 Employee Assistance.
- 35 hours of paid volunteering annually.
- Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders), changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors).
- A flexible benefits scheme designed around your lifestyle.
CASS Operations and Data Analyst (12 month Fixed Term Contract) employer: Financial Conduct Authority
As a leading regulatory body, we pride ourselves on fostering a supportive and innovative work culture that empowers our employees to excel in their roles. With competitive salaries, comprehensive benefits including a non-contributory pension and private healthcare, and a commitment to employee growth through volunteering opportunities and flexible working arrangements, we ensure that our team members thrive both professionally and personally in our Edinburgh and Leeds offices.
Contact Details:
Financial Conduct Authority Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CASS Operations and Data Analyst (12 month Fixed Term Contract)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We recommend practising common interview questions and having your own questions ready. Show them you’re genuinely interested in the CASS Operations and Data Analyst position!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds. We believe it’s a simple yet effective way to stand out.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace CASS Operations and Data Analyst (12 month Fixed Term Contract)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the CASS Operations and Data Analyst role. Highlight your experience with case management systems and data analysis, as these are key to what we’re looking for!
Show Off Your Analytical Skills:We love a good number cruncher! Use your application to demonstrate your analytical skills and attention to detail. Share examples of how you've used data to make informed decisions or improve processes in the past.
Keep It Clear and Concise:When writing your application, remember to keep it clear and to the point. We appreciate well-structured messages that get straight to the heart of the matter, especially when translating complex issues into simple terms.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Financial Conduct Authority
✨Know Your CASS Inside Out
Make sure you have a solid understanding of the CASS regime and how it impacts client asset protection. Brush up on key themes and potential consumer harm indicators, as these will likely come up in your interview.
✨Showcase Your Data Skills
Be prepared to discuss your experience with case management systems like Salesforce or Tableau. Bring examples of how you've used data analysis to drive decision-making and improve processes in previous roles.
✨Communicate Clearly and Confidently
Practice translating complex issues into simple, concise messages. This role requires effective communication with various stakeholders, so demonstrate your ability to engage and build relationships during the interview.
✨Demonstrate Your Problem-Solving Mindset
Think of specific instances where you've identified bottlenecks or inefficiencies in workflows. Be ready to propose solutions or improvements you've implemented, showcasing your innovative approach and attention to detail.
