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- Tasks: Support user lifecycle management and assist with software access requests.
- Company: Join the FCA, a leading regulator ensuring fair financial markets in the UK.
- Benefits: Enjoy 25 days holiday, hybrid working, private healthcare, and a competitive pension scheme.
- Why this job: Gain insight into regulatory processes while engaging with diverse stakeholders in a dynamic environment.
- Qualifications: Experience with IT systems and strong communication skills are essential; ITIL knowledge is a plus.
- Other info: Flexible working arrangements available; we celebrate diversity and support work-life balance.
The predicted salary is between 40000 - 50000 £ per year.
Assistant Systems Supervisor 6 Month Fixed Term Contract
Division: Enforcement & Market Oversights
Department: Enforcement & Intelligence Specialist Support
Team : Specialist Intelligence Department (SID)
Salary – London only £47,300 to £ 50,000 ( Salary offered will be based on skills and experience)
About the FCA:
The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA .
Intelligence IT resides within Enforcement and Intelligence Support Service presently specifically in the Specialist Intelligence Department (SID) and provides significant support to the Enforcement, Triage, Intelligence and Co-ordination (ETIC) department. cross the departments the business aims to deliver insight and impact from intelligence to support FCA in its statutory objectives .
Harnessing intelligence to combat economic crime and secure regulatory outcomes is at the core of the department’s function – the department contributes the intelligence picture to investigations into regulatory breaches, insider dealing and investment fraud; vets listing, authorisation and approved person applications and acts as the gateway into the FCA for whistleblowers to report misconduct and crime.
The departments work across the FCA, providing specialist support to Authorisations, Supervision, Enforcement and Market Oversight (EMO). Intelligence also represents FCA interests externally to the wider crime and security community, including law enforcement and helps shape multi-agency campaigns against criminals in the regulated sector as well as wider economic crime policy. Intelligence also leads on sustaining international engagement with law enforcement agencies overseas .
What will you be doing?
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User Lifecycle Management: Assist with onboarding, deactivation, and account audits across supported systems
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Work with teams to ensure appropriate and timely access for any new joiners, and that movers or leavers accounts are adequately managed
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Service Catalogue Approvals & Renewals: Process software access requests and maintain service continuity
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MI & Audit Support: Prepare dip samples and collate data for internal audit or intelligence assurance reviews
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Arrange meetings/ organizing training sessions , tracking responses and ensuring follow-up as required
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Update documentation for eLearning packs under supervision when required
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Contribute to the knowledge base and intranet web pages
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Perform UAT testing for new software releases
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Some occasional out of hours work will be expected
What will you get from the role?
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An opportunity to gain an in-depth insight into the Departments and scope to stretch in areas of the business
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Engagement with a wide range of internal and external stakeholders
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A chance to engage with a challenging and varied portfolio of work
Which skills are required ?
We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here )
Minimum:
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Prior experience and knowledge of diverse IT systems – ideally with ITIL (Information Technology Infrastructure Library) qualification
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Ability to build relationships at all levels
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Prior experience of being able to handle sensitive data
Essential:
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Able to work on your own initiative
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Attention to detail in verbal and written communication
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Ability to work to tight deadlines under pressure
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Understanding of Management of Police Information ( MoPI ) standards
Our Values & Diversity
We are proud to be an inclusive employer, and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.
Did you know ? 50% of our Executive Committee were the first in their family to attend university.
Benefits of working at the FCA
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25 days holiday per year plus bank holidays
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Hybrid working (work from home up to 60% of your time)
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Private healthcare with Bupa
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A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)
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Life assurance of eight times your basic salary
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Income protection
We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.
We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can ’ t promise to give you exactly what you want but we can explore what might work best for both sides.
Follow this link to see what life is like at the FCA – Life at the FCA
Application Support
We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.
If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.
Useful Information and Timeline
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This role is graded as Associate – Regulatory
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Advert Closing Date: Friday 5 th September at 23:59pm
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CV Review/Shortlist: Tuesday 9 th September
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Competency Based Interview: W/C 15 th September
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.
Got a question?
If you are interested in learning more about the role, please contact: Sartaj.deol @fca.org.uk
Applications must be submitted through our online portal. Applications sent via email will not be accepted.
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Assistant Systems Supervisor employer: Financial Conduct Authority
Contact Detail:
Financial Conduct Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Systems Supervisor
✨Tip Number 1
Familiarise yourself with the FCA's mission and values. Understanding their commitment to fair and honest financial markets will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of the FCA, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Brush up on your knowledge of ITIL and Management of Police Information (MoPI) standards. Being able to discuss these topics confidently will demonstrate your expertise and readiness for the role.
✨Tip Number 4
Prepare examples of how you've successfully managed sensitive data and built relationships in previous roles. These real-life scenarios will help illustrate your capabilities and fit for the Assistant Systems Supervisor position.
We think you need these skills to ace Assistant Systems Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Assistant Systems Supervisor role. Focus on your knowledge of IT systems, attention to detail, and ability to handle sensitive data.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the position and how your background makes you a suitable candidate. Mention specific experiences that demonstrate your ability to work under pressure and manage relationships.
Highlight Relevant Qualifications: If you have an ITIL qualification or experience with Management of Police Information (MoPI) standards, be sure to mention these in your application. These qualifications are essential for the role and will strengthen your application.
Follow Application Instructions: Ensure you submit your application through the FCA's online portal as specified. Double-check that all required documents are included and that your application is submitted before the closing date.
How to prepare for a job interview at Financial Conduct Authority
✨Understand the Role and Responsibilities
Make sure you thoroughly read the job description and understand the key responsibilities of the Assistant Systems Supervisor. Be prepared to discuss how your previous experience aligns with tasks like user lifecycle management and MI & audit support.
✨Showcase Your IT Knowledge
Since prior experience with diverse IT systems is essential, be ready to talk about your familiarity with ITIL and any relevant systems you've worked with. Highlight specific examples where you've successfully managed sensitive data or contributed to system audits.
✨Demonstrate Relationship-Building Skills
The role requires building relationships at all levels, so think of examples from your past where you've effectively collaborated with different teams or stakeholders. This will show your ability to work well within the organisation.
✨Prepare for Competency-Based Questions
Expect competency-based interview questions that assess your ability to work under pressure and meet tight deadlines. Use the STAR method (Situation, Task, Action, Result) to structure your answers and provide clear, concise examples.
