Senior Payments Supervisor

b Overview /b p In this role you will help safeguard consumers and markets by supervising payments firms, assessing risks, and enforcing regulatory standards. You will collaborate with FCA colleagues, other regulators, and law enforcement to influence industry practices and, when needed, take action to stop harm. Your work supports the evolution of payments within a fast-expanding, technology-driven sector. This is a chance to develop in a high-impact regulator focused on shaping UK finance services. /p b Pay / Benefits /b ul li 25 days annual leave plus bank holidays /li li Hybrid work model with minimum 40% in the office (50% for senior leaders) /li li Non-contributory pension (8–12%) and life assurance (eight times salary) /li li Private healthcare with Bupa and income protection /li li 24/7 Employee Assistance /li li 35 hours of paid volunteering annually /li /ul b Responsibilities /b ul li Understand how regulated firms generate revenue and assess customer/market risks; determine how firms manage these risks to prevent harm /li li Assess regulated firms’ compliance with relevant rules and requirements /li li Collaborate with senior industry figures to drive changes in firm behavior and, if necessary, take regulatory action to stop operations /li li Coordinate with FCA colleagues, other regulators, and law enforcement (UK and international) /li li Contribute to the development and enforcement of regulatory standards in payments and crypto asset sectors /li /ul b Key requirements /b ul li Demonstrable ability to analyse complex information and make risk-based judgments and recommendations /li li Experience building and managing relationships with stakeholders at all levels, including senior management, with strong written and verbal communication skills /li li Experience managing a varied, high-volume, demanding workload with solid organisational skills /li li Experience of investigations or other problem-solving case work /li li Curiosity, drive to learn about and investigate issues within supervised firms and industry /li li Willingness to learn and take on new responsibilities with a flexible, pragmatic approach /li li Strong teamwork abilities and a track record of delivering outcomes in collaboration /li li Ability to prioritise workload and meet deadlines in a busy environment /li li Professional and credible communication and presentation skills /li /ul ul li strong interpersonal and communication skills /li li curiosity and motivation to learn /li li teamwork and collaboration /li li ability to write clear briefings and letters /li li proactive problem-solving /li li professional and credible external representation /li /ul