At a Glance
- Tasks: Process invoices, resolve billing queries, and support financial operations.
- Company: Hotel Indigo K West Shepherd’s Bush, a stylish lifestyle hotel.
- Benefits: Competitive salary, discounts, healthcare plan, and career development opportunities.
- Other info: Be part of a pre-opening team with excellent growth potential.
- Why this job: Join a dynamic team and ensure every number tells a story.
- Qualifications: Experience in finance or accounts, attention to detail, and strong communication skills.
The predicted salary is between 30900 - 30900 € per year.
Every number tells a story. Help us keep it balanced. At Hotel Indigo K West Shepherd’s Bush, we believe behind every seamless guest experience is a detail-driven back‑office team. As our Accounts Assistant, you’ll be a vital part of our Finance Department, ensuring accuracy, accountability and smooth financial operations. From processing invoices to resolving billing queries, your work keeps our numbers aligned and our service exceptional. If this sounds like you, then come join our pre‑opening team as we get ready to open our doors!
What’s Our Story? We’re more than a lifestyle hotel, we’re a living reflection of Shepherd’s Bush. However, behind our personal service and bold brand, there is a Finance team that makes it all run like clockwork. That’s where you come in!
Here’s what you can look forward to as our Accounts Assistant:
- Annual salary: £30,900
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- IHG Employee rate across 6000 hotels globally
- Extensive discounts on our benefits platform
- Healthcare cash plan
- Interest‑free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
- World‑class development programmes, apprenticeships, and growth opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood
- Process with precision – Raise and issue accurate invoices. Handle no‑show charges, cancellations and guest account queries.
- Keep it reconciled – Manage UK and international commissions, reconcile booking.com charges, and support monthly commission accruals.
- Support compliance – Assist with intercompany invoices, month‑end tasks, credit allocations, and financial risk assessments.
- Own guest and agent queries – Respond to invoice requests and billing issues quickly and professionally, ensuring smooth communication with travel agents, internal teams and guests.
- Teamwork in finance – Support the Finance Manager and wider team on ad hoc tasks, cover and month‑end procedures as needed.
- Maintain standards – Ensure documentation is clear, accurate and filed in line with audit and internal control procedures.
What’s Your Story? You’re a numbers‑focused professional who values accuracy, organisation and teamwork. You’ll shine in this Accounts Assistant role if you bring:
- Previous experience in an accounts or finance assistant role, ideally in a hotel environment
- Familiarity with hotel systems such as Opera preferred
- Excellent attention to detail and ability to meet deadlines
- Clear, courteous communication, whether it’s dealing with colleagues, suppliers or guests
- A proactive, solution‑focused approach to problem solving
- Confidence working both independently and collaboratively
If you’re ready to take the next step in your finance career and be part of a hotel that values both style and substance, this is your opportunity. Join us as an Accounts Assistant at Hotel Indigo K West Shepherd’s Bush and help ensure every number and invoice adds up to something exceptional.
Accounts Assistant employer: Finance
At Hotel Indigo K West Shepherd’s Bush, we pride ourselves on fostering a vibrant and inclusive work culture that values every team member's contribution. As an Accounts Assistant, you'll enjoy competitive benefits including a generous salary, extensive discounts across our properties, and opportunities for professional development within a supportive environment. Join us in a dynamic location where your attention to detail will not only enhance our financial operations but also contribute to creating memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Assistant
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and finance sectors. You never know who might have a lead on an Accounts Assistant role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on common finance questions and hotel-specific scenarios. Show us you know your stuff about invoicing and reconciliations, and don’t forget to highlight your attention to detail!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Remind us why you’re the perfect fit for our Finance team at Hotel Indigo K West.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of our team.
We think you need these skills to ace Accounts Assistant
Some tips for your application 🫡
Show Your Numbers Skills:Make sure to highlight your experience with numbers and finance in your application. We want to see how you've kept things balanced in previous roles, especially if you've worked in a hotel environment.
Be Detail-Driven:Since every number tells a story, pay attention to the details in your application. Double-check for any typos or errors, as accuracy is key in our Finance Department.
Communicate Clearly:Your communication skills matter! Use clear and courteous language in your application. We’re looking for someone who can handle queries professionally, so let that shine through.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Finance
✨Know Your Numbers
Brush up on your accounting knowledge and be ready to discuss your previous experience in finance roles. Be prepared to explain how you've handled invoices, reconciliations, and billing queries in the past. This will show that you understand the core responsibilities of the Accounts Assistant position.
✨Familiarise Yourself with Hotel Systems
If you have experience with hotel management systems like Opera, make sure to highlight it during the interview. If not, do a bit of research on how these systems work and be ready to discuss how you can quickly adapt to new software. This shows your willingness to learn and your proactive approach.
✨Demonstrate Attention to Detail
Prepare examples from your past work where your attention to detail made a difference. Whether it was catching an error in an invoice or ensuring compliance with financial procedures, sharing these stories will illustrate your capability to maintain accuracy in financial operations.
✨Showcase Your Communication Skills
Since the role involves liaising with guests, travel agents, and internal teams, practice articulating how you handle communication in challenging situations. Think of examples where you resolved billing issues or clarified financial queries effectively. This will highlight your clear and courteous communication style.
