Deputy Manager — Lead Guest Experience & Team Growth in Newquay

Deputy Manager — Lead Guest Experience & Team Growth in Newquay

Newquay Full-Time 31500 - 38500 £ / year (est.) Remote
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At a Glance

  • Tasks: Lead and motivate the team to create unforgettable guest experiences.
  • Company: Join the vibrant Sailors Arms pub in beautiful Newquay.
  • Benefits: Enjoy development opportunities, bonus potential, and staff perks.
  • Other info: Work in a lively coastal venue with great career growth.
  • Why this job: Be part of a dynamic team that values hospitality and teamwork.
  • Qualifications: Proactive leadership skills and a passion for guest service.

The predicted salary is between 31500 - 38500 £ per year.

Stonegate Group's Sailors Arms in Newquay is seeking a proactive Deputy Manager to lead and motivate the team, delivering memorable guest experiences in a busy pub setting.

You will support the General Manager, uphold standards, and foster an inclusive, welcoming environment for guests and staff alike.

The role offers development opportunities, bonus potential, and staff benefits across our managed pubs.

  • Join a vibrant coastal venue and be part of a team that values hospitality, teamwork, and
  • #J-18808-Ljbffr

Deputy Manager — Lead Guest Experience & Team Growth in Newquay employer: Finance - FP&A Group

Stonegate Group is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee wellbeing. With a commitment to personal growth through award-winning Learning & Development programmes, alongside generous benefits like 25 days of annual leave and access to discounted health insurance, employees are empowered to thrive both personally and professionally in a supportive environment. Located at the heart of the UK's largest pub and bar operator, this role as a Debt Recovery Controller not only provides meaningful work but also the opportunity to be part of a diverse team that reflects the communities we serve.

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Contact Details:

Finance - FP&A Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy Manager — Lead Guest Experience & Team Growth in Newquay

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Finance - FP&A Group. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to Finance - FP&A Group

Don't be shy about reaching out to Finance - FP&A Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Deputy Manager — Lead Guest Experience & Team Growth in Newquay

Communication Skills
Problem-Solving Skills
Adaptability
Leadership Skills
Team Leadership
Attention to Detail
Team Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Finance - FP&A Group and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Finance - FP&A Group

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!