At a Glance
- Tasks: Join our team to serve delicious food and drinks while creating a welcoming atmosphere.
- Company: Stonegate Group, the UK's largest operator of pubs and bars with a vibrant culture.
- Benefits: Enjoy 25% off food and drink, discounts at retailers, and early access to wages.
- Other info: Dynamic pub setting with opportunities for growth and development.
- Why this job: Be part of a lively environment where you can connect with guests and teammates.
- Qualifications: No experience needed, just a friendly attitude and a passion for great service.
The predicted salary is between 10 - 12 £ per hour.
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Windsor, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
- Help prepare and serve our delicious food and drinks at Windsor.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny.
The Windsor pub is situated next door to Fenchurch Street Station and just a stone's throw away from the Tower of London and Tower Bridge. We are our guests' local in the heart of the city. We serve a great traditional food menu with fish and chips being our top seller, as well as showing all the live sport so our guests never have to miss a game.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Corporate Discounted Rates at David Lloyd and PureGym
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Windsor directly.
Front of House Team Member in London employer: Finance - FP&A Group
Stonegate Group is an exceptional employer, offering a vibrant work culture that celebrates individuality and inclusivity. As a Front of House Team Member at the Windsor pub, you'll enjoy comprehensive training, opportunities for personal growth, and a supportive team environment, all while serving delicious food and drinks in the heart of the city. With benefits like a generous rewards card, discounts at popular retailers, and early access to wages, working with us means being part of a dynamic community that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in London
✨Tip Number 1
Get to know the venue! Before your interview, pop into Windsor and soak up the atmosphere. Chat with the team and get a feel for the vibe. This shows you’re genuinely interested and helps you connect with the staff during your interview.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, connecting with guests is key. Role-play scenarios with friends or family where you recommend food and drinks, or handle tricky situations. This will boost your confidence and make you stand out.
✨Tip Number 3
Show your passion for hospitality! When you apply through our website, highlight any previous experience in customer service or teamwork. Share stories that showcase your ability to create positive experiences for guests – it’s all about that welcoming spirit!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your chat to remind them of your enthusiasm and fit for the role. It shows you’re keen and keeps you fresh in their minds!
We think you need these skills to ace Front of House Team Member in London
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your individuality and how you connect with others.
Tailor Your Application:Make sure to customise your application for the Front of House Team Member role. Highlight any relevant experience or skills that show you can contribute to our welcoming atmosphere and help create a positive guest experience.
Show Your Passion:Express your enthusiasm for working in a lively pub environment. Whether it’s your love for food, drinks, or just making people smile, let us know what drives you to join our team at Windsor!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Finance - FP&A Group
✨Know the Venue
Before your interview, take some time to familiarise yourself with Windsor and its offerings. Understand the menu, the atmosphere, and what makes it unique. This will not only show your genuine interest but also help you connect better with the interviewers.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've successfully worked in a team before. Highlight your ability to support colleagues and create a positive environment for guests, as this aligns perfectly with what Stonegate Group values.
✨Emphasise Guest Experience
Prepare to discuss how you would enhance the guest experience at Windsor. Think about friendly recommendations you could make or ways to ensure guests feel welcome. This shows that you understand the importance of customer service in the hospitality industry.
✨Be Yourself
Stonegate Group prides itself on inclusivity and individuality. Don’t be afraid to let your personality shine through during the interview. Authenticity can set you apart and demonstrate that you would fit well within their vibrant culture.
