Front of House Team Member – Inclusive Pub Crew

Front of House Team Member – Inclusive Pub Crew

Full-Time 10 - 12 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Join our team to serve delicious food and drinks while creating a welcoming atmosphere.
  • Company: Stonegate Group, the UK's largest pub operator, committed to inclusivity.
  • Benefits: Enjoy 25% off food and drink, discounts at retailers, and early access to wages.
  • Other info: Dynamic environment with opportunities for personal growth and development.
  • Why this job: Be part of a vibrant community and make guests feel at home in the heart of the city.
  • Qualifications: No experience needed, just a passion for teamwork and customer service.

The predicted salary is between 10 - 12 £ per hour.

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity: At Windsor, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

  • Help prepare and serve our delicious food and drinks at Windsor.
  • Offer friendly recommendations to enhance the guest experience.
  • Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us: Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Windsor pub is situated next door to Fenchurch Street Station and just a stone's throw away from the Tower of London and Tower Bridge. We are our guests' local in the heart of the city. We serve a great traditional food menu with fish and chips being our top seller, as well as showing all the live sport so our guests never have to miss a game.

What's in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Windsor directly.

Front of House Team Member – Inclusive Pub Crew employer: Finance - FP&A Group

Stonegate Group is an exceptional employer, dedicated to fostering an inclusive culture that celebrates individuality and neurodiversity. As a Front of House Team Member at our Windsor pub, you'll enjoy a vibrant work environment in the heart of the city, with opportunities for personal growth and development, alongside fantastic benefits like discounts on food and drink, early access to wages, and a supportive team atmosphere that prioritises your well-being.

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Contact Details:

Finance - FP&A Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Team Member – Inclusive Pub Crew

Tip Number 1

Get to know the pub culture! Spend some time in the pubs you’re interested in, like Windsor. Chat with the staff and guests to understand the vibe and what makes them tick. This will help you connect better during your interview.

Tip Number 2

Show off your personality! When you meet the team, let your individuality shine through. Remember, they’re looking for someone who can contribute to their inclusive culture, so be yourself and share your unique experiences.

Tip Number 3

Prepare for situational questions! Think about how you’d handle different scenarios in a busy pub environment. They want to see how you’d contribute to a positive guest experience, so have some examples ready to go.

Tip Number 4

Apply through our website! It’s the best way to get noticed. Plus, you’ll find all the latest opportunities there. Don’t forget to follow up after applying; a quick message can show your enthusiasm and keep you on their radar!

We think you need these skills to ace Front of House Team Member – Inclusive Pub Crew

Teamwork
Customer Service
Communication Skills
Attention to Detail
Food Preparation
Safety Awareness
Problem-Solving Skills

Some tips for your application 🫡

Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your individuality and how you connect with others.

Tailor Your Application:Make sure to customise your application for the Front of House Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and customer service.

Show Your Passion:Let us know why you want to join our team at Windsor! Whether it’s your love for great food, drinks, or creating a welcoming atmosphere, sharing your enthusiasm can really make your application stand out.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get all the latest updates from us!

How to prepare for a job interview at Finance - FP&A Group

Know the Venue

Before your interview, take some time to familiarise yourself with the Windsor pub and its offerings. Understand their menu, especially the popular dishes like fish and chips, and be ready to discuss how you can contribute to enhancing the guest experience.

Show Your Team Spirit

Since teamwork is key for this role, think of examples from your past experiences where you successfully collaborated with others. Be prepared to share how you can connect with the team and help create a positive atmosphere for both guests and colleagues.

Embrace Inclusivity

Stonegate Group values inclusivity, so it’s important to demonstrate your understanding of diverse environments. Share any experiences you have in working with diverse teams or how you can contribute to creating a welcoming space for everyone.

Ask Thoughtful Questions

At the end of your interview, don’t forget to ask questions! Inquire about the pub's community events or how they maintain a clean and safe environment. This shows your genuine interest in the role and the company culture.