Front of House Team Leader in Crowborough

Front of House Team Leader in Crowborough

Crowborough Full-Time 24000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate the team to create amazing guest experiences.
  • Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
  • Benefits: Enjoy discounts on food, drinks, gym memberships, and more!
  • Other info: Flexible working hours and award-winning development programmes available.
  • Why this job: Be part of a vibrant community and make every guest feel valued.
  • Qualifications: Must be 18+ with leadership skills and a passion for hospitality.

The predicted salary is between 24000 - 28000 £ per year.

Location - White Hart

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at White Hart. Can you…

  • Work alongside the management team to bring our shared vision to life.
  • Help maintain smooth operations and consistency.
  • Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. White Hart on the Green is located in Crowborough and is a friendly venue offering delicious food, great drinks and unforgettable experiences. We are perfect for any occasion including lunch, dinner and private events.

What's in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Discounted Dental Insurance
  • Stream – Early access to your earned wages
  • Award winning development programmes

To be considered for the Front of House Team Leader position at White Hart you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact White Hart directly.

Front of House Team Leader in Crowborough employer: Finance - FP&A Group

Stonegate Group is an exceptional employer, offering a vibrant work culture at White Hart that prioritises inclusivity and individuality. With a strong commitment to employee development through award-winning programmes, flexible working options, and a range of benefits including discounts on food, drink, and gym memberships, we empower our Front of House Team Leaders to thrive while delivering memorable experiences for our guests.
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Contact Detail:

Finance - FP&A Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Leader in Crowborough

✨Tip Number 1

Get to know the venue! Before your interview, pop into White Hart and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will not only help you stand out but also give you some great talking points during your interview.

✨Tip Number 2

Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tricky situation. Be ready to share these stories in your interview to demonstrate that you can lead and inspire others at White Hart.

✨Tip Number 3

Be yourself! White Hart values individuality, so don’t be afraid to let your personality shine through. Whether it’s your passion for hospitality or your unique approach to guest service, showing your true self can make a lasting impression.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us at Stonegate Group. Don’t miss out on your chance to join our amazing team!

We think you need these skills to ace Front of House Team Leader in Crowborough

Leadership Skills
Team Motivation
Guest Experience Management
Operational Consistency
Communication Skills
Problem-Solving Skills
Customer Service
Adaptability
Event Coordination
Inclusivity Awareness
Time Management
Conflict Resolution

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.

Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your experience in leading teams and creating amazing guest experiences, as these are key to what we’re looking for!

Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of your skills and experiences without unnecessary fluff.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates like you.

How to prepare for a job interview at Finance - FP&A Group

✨Know the Venue Inside Out

Before your interview, make sure you familiarise yourself with White Hart and its offerings. Understand the menu, the vibe, and what makes it special. This will not only show your enthusiasm but also help you answer questions about how you can contribute to creating that amazing guest experience.

✨Showcase Your Leadership Skills

As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting your ability to foster a warm and welcoming environment will resonate well with the interviewers.

✨Emphasise Inclusivity and Diversity

Stonegate Group values an inclusive culture, so be ready to discuss how you can contribute to this. Share your thoughts on creating a welcoming atmosphere for all guests and team members, and any experiences you have in promoting diversity in the workplace.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the management style, or how they measure success in guest experiences. This shows your genuine interest in the role and helps you determine if it's the right fit for you.

Front of House Team Leader in Crowborough
Finance - FP&A Group
Location: Crowborough

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