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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join the UK's largest pub operator with a vibrant and inclusive culture.
- Benefits: Enjoy discounts, flexible hours, and early access to your wages.
- Other info: Dynamic environment with opportunities for growth and development.
- Why this job: Be part of a fun team and make memorable experiences for our guests.
- Qualifications: No experience needed, just a friendly attitude and teamwork spirit.
The predicted salary is between 10 - 12 £ per hour.
Location - City Tavern
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At City Tavern, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
- Help prepare and serve our delicious food and drinks at City Tavern.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Located in the heart of Chester and dating back to 1872, the City Tavern has become a staple of the community and offers something for all. During the day, it is infused with a comforting homeliness, offering great value meals, traditional pub games, and sports on our screens. Pass through our doors on the weekend and find our DJs playing hits from the 80's through to the modern day.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact City Tavern directly.
Front of House Team Member in Chester employer: Finance - FP&A Group
Contact Detail:
Finance - FP&A Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in Chester
✨Tip Number 1
Get to know the venue! Before your interview, pop into City Tavern and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will not only help you in your interview but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, connecting with guests is key. Role-play common scenarios with friends or family, like taking orders or recommending dishes. The more comfortable you are, the better you'll shine during your interview.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality comes through. Share why you love working in hospitality and what excites you about joining the City Tavern team. A positive attitude can set you apart from the crowd!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your excitement about the role and how you can contribute to the team.
We think you need these skills to ace Front of House Team Member in Chester
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for our team.
Tailor Your Application: Make sure to customise your application for the Front of House Team Member role. Highlight any relevant experience in hospitality or customer service, and mention how you can contribute to creating a positive atmosphere at City Tavern.
Show Your Passion: Express your enthusiasm for working in a lively pub environment. Share why you love connecting with people and how you can enhance the guest experience with your friendly recommendations and service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Finance - FP&A Group
✨Know the Venue
Before your interview, take some time to familiarise yourself with City Tavern. Check out their menu, understand their vibe, and maybe even pop in for a drink. This will help you speak confidently about how you can contribute to the team and enhance the guest experience.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've worked well in a team before. Highlight your ability to connect with others and create a positive atmosphere, as this aligns perfectly with what they’re looking for.
✨Prepare for Common Questions
Think about questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Prepare thoughtful answers that reflect your understanding of the role and the importance of creating a welcoming environment for guests.
✨Embrace Your Individuality
Stonegate Group values individuality and inclusivity. Don’t be afraid to let your personality shine through during the interview. Share your unique experiences and how they can add value to the team. This will show that you’re not just a fit for the role, but also for their culture.