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For Companies At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
- Benefits: Enjoy discounts, flexible working, and award-winning development programmes.
- Other info: Dynamic role in a historic pub with great career growth opportunities.
- Why this job: Be part of a welcoming environment and make a real impact in the community.
- Qualifications: Must be 18+ with leadership skills and a passion for hospitality.
The predicted salary is between 24000 - 30000 £ per year.
Location - City Tavern
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at City Tavern. Can you …
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top‑notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Located in the heart of Chester and dating back to 1872, the City Tavern has become a staple of the community and offers something for all. During the day, it is infused with a comforting homeliness, offering great value meals, traditional pub games, and sports on our screens. Pass through our doors on the weekend and find our DJ's playing hits from the 80's through to the modern day.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at City Tavern you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact City Tavern directly.
Front of House Team Leader in Chester employer: Finance - FP&A Group
Contact Detail:
Finance - FP&A Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader in Chester
✨Tip Number 1
Get to know the venue! Before your interview, pop into City Tavern and soak up the atmosphere. Chat with the staff and get a feel for the vibe. This will help you connect with the team during your interview and show that you're genuinely interested.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tricky situation. We want to see how you can bring our shared vision to life and create that warm, welcoming environment for guests.
✨Tip Number 3
Be yourself! At Stonegate Group, we value individuality and inclusivity. Don’t be afraid to let your personality shine through in your interview. Share your unique ideas on how to enhance guest experiences and make the pub even more inviting.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our company culture. Let’s get you on board and part of our amazing team!
We think you need these skills to ace Front of House Team Leader in Chester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your leadership experience and how you can motivate a team to create that amazing guest experience we’re all about at City Tavern.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and skills without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at Finance - FP&A Group
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with City Tavern and its unique offerings. Understand the menu, the atmosphere, and what makes it special. This will not only impress the interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can create a warm and welcoming environment for both guests and staff.
✨Emphasise Guest Experience
Stonegate Group values amazing guest experiences, so be ready to discuss how you would enhance customer satisfaction. Think of specific strategies or ideas you could implement to ensure guests feel valued and comfortable during their visit.
✨Be Yourself and Embrace Individuality
The company prides itself on inclusivity and individuality. Don’t hesitate to let your personality shine through during the interview. Share your unique perspective and how it can contribute to the vibrant culture at City Tavern.