At a Glance
- Tasks: Lead strategic projects in AI customer service and build high-performing teams.
- Company: Join the #1 AI agent for customer service with a hybrid work culture.
- Benefits: Competitive salary, flexible work options, and opportunities for mentorship.
- Other info: Dynamic environment with strong focus on collaboration and innovation.
- Why this job: Shape the future of AI in customer service and drive impactful outcomes.
- Qualifications: Experience in engineering management and a passion for AI technology.
The predicted salary is between 80000 - 100000 £ per year.
Fin is the #1 AI agent for customer service, powering an AI-first engineering culture and a strong, hybrid work approach.
The role leads 1–2 strategic work streams in the Service Agent pillar, owning outcomes end-to-end and building high-performing teams across product, engineering, and operations.
You will partner with the Engineering Director to shape pillar strategy, drive cross-functional collaboration, and mentor senior engineers while maintaining a sharp product focus and urgency.
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Senior Engineering Manager - AI Customer Agent employer: Fin
Fin is an exceptional employer located in the vibrant Greater London area, offering a dynamic work environment that champions innovation and collaboration. With a strong emphasis on employee growth, the company provides ample opportunities for professional development and networking within the thriving startup ecosystem. The supportive culture, combined with flexible working arrangements and a comprehensive benefits package, makes Fin an attractive choice for those seeking meaningful and rewarding employment in the tech sector.
