Strategic AI CSM: Enterprise Growth & Adoption

Strategic AI CSM: Enterprise Growth & Adoption

Full-Time No working from home possible
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Fin is seeking a Strategic Customer Success Manager to partner with our largest customers and drive AI-driven transformation across the support, sales, and service journey. You will guide executive stakeholders through scoping, requirements, adoption, and measurable outcomes with Finโ€™s AI Agent platform.

You will collaborate with engineers to translate requirements into practical Fin solution designs, monitor usage for risks and expansion, and lead strategic planning sessions to maximize value

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Fin. The highest performing Customer Agent Recruitment Team

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