Fin is seeking a Strategic Customer Success Manager to partner with our largest customers and drive AI-driven transformation across the support, sales, and service journey. You will guide executive stakeholders through scoping, requirements, adoption, and measurable outcomes with Fin’s AI Agent platform.
You will collaborate with engineers to translate requirements into practical Fin solution designs, monitor usage for risks and expansion, and lead strategic planning sessions to maximize value
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Strategic AI CSM: Enterprise Growth & Adoption in London employer: Fin. The highest performing Customer Agent
At Fin, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through regular compensation reviews, unlimited access to cutting-edge AI tools, and a flexible paid time off policy, ensuring that our team members can thrive both personally and professionally. Located in a vibrant environment, we provide competitive salaries, comprehensive health benefits, and a supportive atmosphere that values diversity and inclusion, making Fin an ideal place for those looking to make a meaningful impact in the world of AI-driven customer service.
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Fin. The highest performing Customer Agent Recruitment Team
