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- Tasks: Oversee operational performance and ensure compliance across educational assets.
- Company: Join FIM, a leader in managing social infrastructure for education.
- Benefits: Enjoy a competitive salary, hybrid work, and great perks like gym discounts and private medical benefits.
- Why this job: Make a real impact on educational environments while working with diverse stakeholders.
- Qualifications: Experience in Hard FM operations and a degree in a relevant field required.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
The predicted salary is between 52000 - 78000 ÂŁ per year.
Salary: Up to ÂŁ65,000 + Annual Bonus
Hours: Full Time, 37.5 per week
Location: Hybrid (up to 2 days WFH).
Benefits: 25 days AL + BH, Life Insurance, Pension Scheme, up to 9% employer contribution, Private Medical Benefit including dental and optical, EAP, salary sacrifice schemes, gym & retailer discounts. Option for Company Electric Vehicle through salary sacrifice following successful probation period.
We’re looking for a strong Technical Project Manager who can oversee operational performance, ensure buildings remain safe and compliant, and work collaboratively with FM providers and public‑sector partners to maintain high standards across our education assets.
Key Requirements (Overview)
- Experience in Hard FM operations, including compliance monitoring and maintenance oversight.
- Knowledge of PFI/PPP/MIM contractual environments, payment mechanisms, and FM performance management.
- Strong understanding of building fabric, construction processes, and H&S legislation (CDM + Building Safety Act).
- Confident in Helpdesk/CAFM systems, BIM information, and technical documentation.
- Experience working with FM providers, contractors, public‑sector partners, and multiple stakeholders.
- Degree or equivalent qualification in a Hard FM, technical, or built‑environment discipline.
About Us: FIM (Fulcrum Infrastructure Management) is a management services company, managing social infrastructure assets on behalf of our parent company; global infrastructure investment company, Meridiam. Our Welsh Education Partnership asset (WEPCo) is a joint venture and long‑term partnership between the Development Bank of Wales (The Welsh Government) and Meridiam, with a view to design, build, finance, operate and maintain educational infrastructure over 25 years.
About the Role: As a Technical Project Manager (Operations), you will play a pivotal role in ensuring high‑quality Hard FM service delivery across our operational education assets. Reporting to the SPV General Manager, you will act as the key representative for Project Co during the operational phase of multiple school and college projects, ensuring that all FM activities align with the Project Agreement, FM Contract and associated technical schedules agreed at Financial Close.
Your primary focus will be monitoring and managing the performance of the Hard FM Service Provider, ensuring buildings remain safe, compliant, efficient and well‑maintained. This includes oversight of planned and reactive maintenance, lifecycle expenditure, statutory compliance, energy performance, grounds maintenance and helpdesk service standards.
You will work closely with the FM service provider and Authority (College or Local Authority on behalf of a School) to drive improvements, resolve operational issues, and ensure contractual KPIs, and deductions are managed accurately and transparently. This role is heavily stakeholder‑facing. You will build strong working relationships with Local Authorities/Colleges, Schools, Welsh Government teams, FM service provider, advisors and internal project staff.
You will lead operational meetings, support change management processes, provide clear reporting to the SPV Board, and ensure performance standards are upheld throughout the operational lifecycle of each project. Site presence is a key part of the role. Based from our Cardiff office, you will spend the majority of the week onsite in Rhondda Cynon Taf or Flintshire, ensuring that issues are addressed promptly, operations run smoothly and communication remains effective across all parties.
About You: This is an excellent opportunity for someone motivated by improving building performance, working collaboratively in partnership and contributing to the delivery of high‑quality learning environments across Wales. You will be an experienced FM Operations Technical professional with a solid understanding of Hard FM service delivery, ideally gained within PPP/PFI or complex contractual environments.
You will have experience of Hard FM Compliance monitoring on infrastructure projects, with knowledge of PFI/PPP contract forms, payment mechanism, BIM, Helpdesk and CAFM systems. Confident in interpreting technical information, monitoring compliance and overseeing maintenance standards, you bring practical knowledge of building fabric, construction processes, health & safety legislation (including CDM Regulations and the Building Safety Act), and the ability to work effectively with FM providers, contractors and public sector partners.
You are organised, analytical and proactive, able to prioritise workloads, resolve issues collaboratively and maintain strong relationships with stakeholders at all levels. You will hold a degree or equivalent qualification in a relevant field relating to Hard FM Service provision and management. A background in a Hard FM discipline or commercial management is desirable, and additional training or certification in project management, FM or health and safety would be an advantage.
You will thrive in a client‑facing role, demonstrating professionalism, clear communication, resilience and a commitment to delivering high‑quality, compliant and customer‑focused services across educational environments in Wales.
Our Values
- Supportive – We embrace partnership working.
- Ethical – We act with integrity.
- Innovative – We take ownership for understanding and improving FIM.
- Ambitious – We continually strive to deliver the best possible service.
- Passionate – We are proud of the part we play in FIM & the service we deliver.
Application Process
- Application & CV Screening.
- First stage interview with Project Director & TM.
- Second stage interview with Asset CEO & Head of HR. As part of this interview process, you will be required to complete a Profiling Assessment.
Technical Project Manager (Operations) in Cardiff employer: Fim Limited
Contact Detail:
Fim Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Project Manager (Operations) in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their projects, and think about how your experience aligns with their needs. We want you to walk in feeling confident and ready to showcase your skills as a Technical Project Manager.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a simple gesture that keeps you on their radar and reinforces your interest in joining the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Project Manager (Operations) in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Project Manager role. Highlight your experience in Hard FM operations and any relevant projects you've managed. We want to see how your skills align with our needs!
Showcase Your Experience: In your application, don’t just list your qualifications; showcase your experience with compliance monitoring and maintenance oversight. Use specific examples that demonstrate your understanding of PFI/PPP environments and stakeholder management.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point about your achievements and how they relate to the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role as quickly as possible. Don’t miss out!
How to prepare for a job interview at Fim Limited
✨Know Your Hard FM Inside Out
Make sure you brush up on your knowledge of Hard FM operations, compliance monitoring, and maintenance oversight. Be ready to discuss specific examples from your experience that demonstrate your understanding of these areas, especially in relation to PFI/PPP environments.
✨Showcase Your Stakeholder Skills
Since this role is heavily stakeholder-facing, prepare to talk about how you've successfully built relationships with various partners in the past. Think of instances where you resolved conflicts or improved communication between parties, as this will highlight your collaborative approach.
✨Get Familiar with Technical Documentation
You’ll need to be confident in interpreting technical information and documentation. Review any relevant BIM, Helpdesk, and CAFM systems you’ve worked with, and be prepared to explain how you’ve used these tools to enhance operational performance.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss specific challenges you've faced in previous roles and how you tackled them. Highlight your analytical skills and proactive approach to resolving issues, as this will show your potential employer that you can handle the demands of the role effectively.