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- Tasks: Support the sales team with admin tasks and ensure smooth communication.
- Company: Join Filoform, a diverse and inclusive company in Stoke-On-Trent.
- Benefits: Enjoy competitive salary, pension, healthcare options, and generous holidays.
- Why this job: Be a key player in driving sales success and making an impact.
- Qualifications: GCSEs in English or Maths and experience in a busy sales office.
- Other info: Great career development opportunities and a supportive work environment.
The predicted salary is between 28800 - 43200 £ per year.
The Sales Administrator supports the sales team by handling administrative tasks, coordinating sales activities, and ensuring smooth communication between sales, customers, and internal departments. This role is essential in helping the sales team operate efficiently and meet business goals.
Key Accountabilities
- Assist the sales team in managing daily sales activities and customer inquiries
- Prepare and process sales orders, quotes, and contracts
- Maintain accurate and up-to-date sales records and databases
- Serve as point of contact between the sales team, customers, and other departments such as marketing and logistics
- Coordinate with internal teams to ensure timely delivery of products and services
- Generate sales reports, track sales performance, and update management on sale targets
- Maintain accurate records of client communications, orders, and returns
- Provide a point of contact for all customers seeking quotations and information on products or order updates, and act as sales support for external commercial teams
- Optimize the commercial performance of the business in conjunction with the wider commercial team
- Identify key trends, opportunities, and risks for the business
- Identify new business targets and key accounts
- Gain commitment and trust for Filoform to work in partnership with clients
- Provide market information feedback to Marketing and Product Development departments directly and via CRM system
- Ensure a smooth and timely sales process, including the return of quotations, order acknowledgements, and production information
- Accurately price to maximise profitability in conjunction with the estimating department
- Assist with the preparation of forecasts and reporting to the business and customers
Experience and Training
- High level of accuracy and attention to detail
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Experience with CRM software
- Excellent communication and interpersonal skills
- Customer‑focused while able to balance multiple stakeholders
- Experience with ERP systems is desirable
Essential Criteria
- A minimum of five GCSEs, including English or Mathematics, or equivalent
- Experience working in a busy sales office with a mix between account management and identifying and delivering new business opportunities
Benefits
- Competitive salary
- Company pension contribution
- A range of healthcare options
- Competitive holidays, including Christmas shutdown
- Employee Committees for Health & Wellbeing and Inclusion & Diversity
- Engagement & Wellbeing initiatives
- Employee referral programme
- Enhanced family‑friendly policies
- Career development opportunities across IPE and the wider CRH Group
Equal Opportunity Employment
Filoform is an equal opportunity employer, which values differences in our people. We welcome applicants from diverse backgrounds, and we provide equality through our career development opportunities regardless of race, gender, sexual orientation, religious beliefs, nationality, age, and disability.
Sales Administrator in Stoke-on-Trent employer: FILOform
Contact Detail:
FILOform Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Sales Administrator role.
✨Tip Number 2
Prepare for interviews by researching the company and its products. We want you to show off your knowledge about Filoform and how you can contribute to their sales team. Tailor your answers to highlight your experience with CRM software and customer communication.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your skills and experiences. We suggest focusing on your attention to detail and how you’ve managed multiple stakeholders in previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. We recommend mentioning something specific from your conversation to make it personal.
We think you need these skills to ace Sales Administrator in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your experience with sales processes, customer communication, and any relevant software skills. We want to see how you can support our sales team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've handled administrative tasks or supported sales teams in the past. We love a good story!
Show Off Your Attention to Detail: In this role, accuracy is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so show us that you’re detail-oriented right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at FILOform
✨Know Your Sales Stuff
Make sure you brush up on sales processes and terminology. Familiarise yourself with how the sales team operates, and be ready to discuss how you can support them in managing daily activities and customer inquiries.
✨Show Off Your Tech Skills
Since proficiency in Microsoft Office and CRM software is key, be prepared to demonstrate your skills. Bring examples of how you've used these tools in previous roles to streamline processes or improve communication.
✨Communicate Like a Pro
As a Sales Administrator, you'll be the bridge between various teams. Practice articulating how you would handle communication between sales, customers, and other departments. Highlight any past experiences where you successfully managed multiple stakeholders.
✨Be Detail-Oriented
Attention to detail is crucial in this role. Prepare to discuss specific instances where your accuracy made a difference, whether it was in processing orders or maintaining sales records. This will show that you understand the importance of precision in sales administration.