At a Glance
- Tasks: Lead a vibrant team, ensuring smooth service and high-quality guest experiences.
- Company: Mirella, a lively café ristorante with a passion for Italian hospitality.
- Benefits: Competitive pay, employee discounts, and opportunities for growth in a supportive team.
- Other info: Flexible hours with a friendly, energetic atmosphere and immediate start available.
- Why this job: Join a dynamic environment where your leadership can shine and make a real impact.
- Qualifications: Experience as a Supervisor or Junior Manager in a restaurant is essential.
The predicted salary is between 14 - 15 £ per hour.
About Us
Welcome to Mirella , a vibrant café ristorante in the heart of Leytonstone, inspired by the warmth of Italian hospitality..
We are passionate about fresh food, authentic flavours, and creating a welcoming atmosphere where guests can relax, enjoy, and come back for more.
From pizza to classic Italian dishes, everything we do is built around quality, consistency, and genuine service..
The Role
We are looking for a Supervisor to join our team..
This is a hands-on, floor-focused role where you will lead by example, support the team during service, and help deliver a high-quality guest experience..
You will also be trusted to run independent (solo) shifts , taking responsibility for the daily operations when required..
Key Responsibilities
- Lead the team on the floor, ensuring smooth and efficient service.
- Support front-of-house operations and step in during busy periods.
- Run solo shifts confidently.
- Train and support team members to maintain high service standards.
- Handle guest feedback and resolve issues professionally.
- Drive sales through upselling and team engagement .
- Assist with stock control, ordering, and inventory management.
- Ensure compliance with health, safety, and hygiene standards .
About You
- Experience as a Supervisor or Junior Manager in a restaurant .
- Confident running shifts independently .
- Strong leadership with a hands-on approach .
- Passion for Italian food and hospitality .
- Organised, proactive, and calm under pressure.
- Excellent communication and team management skills.
- Flexible to work evenings and weekends.
What We Offer
- Competitive hourly rate.
Employee discount .
Company pension .
- Opportunity to grow within a supportive and developing team.
- A friendly, energetic, and fast-paced working environmen.
Benefits
- Company events.
- Company pension.
- Discounted or free food.
- Employee discount.
Experience
- Restaurants: 3 years (required).
- Work authorisation
- United Kingdom (required).
- Work Location
- In person
Experience
Required
Employment
Full-time
Salary
Starting time
Immediate start!
About Dine
Form:
Dineform is a dynamic hospitality group managing Figo Stratford, Figo Leyton, Mirella Leytonstone, Hera Stratford, Fano Stratford, Bella Vita Broadway and Pivaz, delivering quality dining and memorable guest experiences.
#J-18808-Ljbffr
Supervisor employer: FIGO Stratford
Mirella is an exceptional employer located in the vibrant heart of Leytonstone, offering a dynamic and supportive work environment where employees can thrive. With a strong focus on Italian hospitality, we provide competitive pay, employee discounts, and opportunities for growth within our expanding team. Join us to be part of a friendly, energetic atmosphere that values quality service and authentic flavours, making every day at work rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like FIGO Stratford. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to FIGO Stratford
Don't be shy about reaching out to FIGO Stratford directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about FIGO Stratford and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at FIGO Stratford
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
