Scale Onboarding Program Manager in London

Scale Onboarding Program Manager in London

London Full-Time 63000 - 77000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Design and deliver onboarding programs for a diverse range of commercial customers.
  • Company: Figma, a leading design tool company based in London.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on innovation and customer satisfaction.
  • Why this job: Join a dynamic team and make a real impact on customer success and product adoption.
  • Qualifications: Experience in customer onboarding and strong communication skills.

The predicted salary is between 63000 - 77000 Β£ per year.

Figma in London is seeking a scale customer onboarding lead to design and deliver onboarding programs for a high volume of commercial customers.

You will partner with sales, marketing and enablement to evangelize the program and drive onboarding closeout.

You will use metrics and customer feedback to identify new initiatives, develop training content, and act as trusted advisor across a large customer book, enabling product adoption.

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Scale Onboarding Program Manager in London employer: Figma

Figma is an exceptional employer that fosters a vibrant work culture where creativity and collaboration thrive. Located in London, our team enjoys a dynamic environment with ample opportunities for professional growth, particularly in sales roles, as we encourage continuous learning and development. With a commitment to diversity and inclusion, Figma not only values unique perspectives but also provides a supportive atmosphere that empowers employees to excel and innovate.

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Contact Details:

Figma Recruitment Team

We think you need these skills to ace Scale Onboarding Program Manager in London

Onboarding Program Design
Customer Engagement
Sales Collaboration
Marketing Strategy
Training Content Development
Metrics Analysis
Customer Feedback Utilisation