Figma in London is seeking a leader to build and drive the Technical Support function for EMEA. You will manage and coach teams, set strategic direction with Product and Engineering, and ensure scalable processes for bug triage and resolution.
You will partner with stakeholders to improve workflows, balance technical depth with customer experience, and foster growth within a fast-moving, hybrid environment. Applicants should excel at people leadership and cross-functional collaboration.
#J-18808-Ljbffr
EMEA Head of Technical Support - SaaS & Enterprise in London employer: Figma
Figma is an exceptional employer that fosters a vibrant work culture where creativity and collaboration thrive. Located in London, our team enjoys a dynamic environment with ample opportunities for professional growth, particularly in sales roles, as we encourage continuous learning and development. With a commitment to diversity and inclusion, Figma not only values unique perspectives but also provides a supportive atmosphere that empowers employees to excel and innovate.
