London Enterprise SaaS Support Architect

London Enterprise SaaS Support Architect

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Figma

At a Glance

  • Tasks: Provide top-notch support for Figma's enterprise customers and tackle complex challenges.
  • Company: Join Figma, a leading design platform, in a dynamic London team.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
  • Other info: Work closely with Sales, Product, and Engineering teams for impactful solutions.
  • Why this job: Be part of a collaborative environment that drives innovation and customer success.
  • Qualifications: Experience in customer support and a passion for problem-solving.

The predicted salary is between 60000 - 80000 Β£ per year.

Figma is expanding its Enterprise Support team in London.

As an Enterprise Specialist, you will partner with the Enterprise Support Manager to deliver high-quality, efficient support for Figma's strategic customers and complex use cases.

This full-time hybrid role can be held from our London hub, with daily collaboration across Sales, Product, and Engineering to diagnose issues and ensure timely, reliable resolutions.

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London Enterprise SaaS Support Architect employer: Figma

Figma is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for passionate software engineers to thrive. With a commitment to inclusivity and diversity, employees are encouraged to grow their skills while working on cutting-edge developer tools in a dynamic London environment. The company offers ample opportunities for professional development, mentorship, and the chance to lead impactful projects that shape the future of design and collaboration.

Figma

Contact Details:

Figma Recruitment Team

We think you need these skills to ace London Enterprise SaaS Support Architect

Customer Support
Collaboration
Problem Diagnosis
Issue Resolution
Communication Skills
Technical Knowledge
Enterprise Software Understanding