At a Glance
- Tasks: Diagnose complex inquiries and guide large organisations through configurations.
- Company: Join Figma, a leading design platform with a hybrid work culture.
- Benefits: Enjoy competitive salary, flexible working, and opportunities for growth.
- Other info: Collaborate with Sales, Product, and Engineering teams in a dynamic environment.
- Why this job: Make a real impact by delivering exceptional support to strategic customers.
- Qualifications: Fluency in Korean and experience in enterprise support or customer service.
The predicted salary is between 50000 - 70000 £ per year.
Figma is seeking a Korean-speaking Enterprise Support Specialist to join our London hybrid team. You will partner with the Enterprise Support Manager to diagnose complex inquiries and guide large organizations through configurations, while coordinating with Sales, Product, and Engineering to deliver exceptional support.
The role emphasizes delivering high-quality, reliable support for strategic customers, owning cases from start to resolution, and helping shape the future of enterprise support.
Korean-Speaking Enterprise Support Lead — London (Hybrid) employer: Figma
Figma is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for passionate software engineers to thrive. With a commitment to inclusivity and diversity, employees are encouraged to grow their skills while working on cutting-edge developer tools in a dynamic London environment. The company offers ample opportunities for professional development, mentorship, and the chance to lead impactful projects that shape the future of design and collaboration.
