Figma is seeking an Enterprise Support Specialist in London to join the Product Support team. You will work with the Enterprise Support Manager to deliver high-level technical assistance to strategic clients and refine support operations.
You will master the platform, troubleshoot SCIM/SAML configurations, and collaborate with Sales on workspace setup for large organizations. This role emphasizes customer advocacy, data-driven decisions, and scalable support processes.
#J-18808-LjbffrEnterprise Support Engineer (SaaS) – Strategic Accounts employer: Figma
Figma is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for passionate software engineers to thrive. With a commitment to inclusivity and diversity, employees are encouraged to grow their skills while working on cutting-edge developer tools in a dynamic London environment. The company offers ample opportunities for professional development, mentorship, and the chance to lead impactful projects that shape the future of design and collaboration.
