Figma is seeking an Enterprise Specialist on the Product Support team to partner with the Enterprise Support Manager and deliver high-quality support to strategic customers. You will diagnose issues, provide solutions, and advocate for customers while working with Sales, Product, and Engineering.
This full-time hybrid role can be held from our London hub, focusing on escalations, workspace configurations, and driving improvements across the support experience.
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Enterprise SaaS Support Specialist (Tech Advocate) employer: Figma
Figma is an exceptional employer that fosters a vibrant work culture where creativity and collaboration thrive. Located in London, our team enjoys a dynamic environment with ample opportunities for professional growth, particularly in sales roles, as we encourage continuous learning and development. With a commitment to diversity and inclusion, Figma not only values unique perspectives but also provides a supportive atmosphere that empowers employees to excel and innovate.
